Coffee Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m.
 

Track A • NAVIGATING TODAY’S DIGITAL REALITY: E-Learning & Literacy — International Ballroom Center

Learning and literacy go hand in hand in today’s information world: Learning is the process, and literacy is the outcome. Information literacy demands that users apply critical-thinking skills to search for and retrieve information. Technology literacy is necessary in order to use a variety of applications to manipulate and organize information. And computer literacy is at the foundation of most information and technology skills. Here we discuss all aspects of learning and literacy that are applicable to educating clients and staff to perform well at work, at home and at school. We start with planning, peer into the learning process, review practical approaches, look at useful tools, and then consider how to make sure staff are up to par to support learning. 

Organized and moderated by Scott Brandt, Purdue University Libraries
 

Session A301
Planning for Successful Learning
10:30 a.m. – 11:15 a.m.
Bonnie Burwell, Burwell Information Services & Oakville Public Library Board
Pal V. Rao, Dean of Library Services, Central Missouri State University
Planning is a key precursor in any endeavor and is often overlooked or given short shrift in building library literacy programs. Planning is needed to justify and describe the benefits of technology programs, as well as to ensure programs are carried out, from determining outcomes to acquiring needed technology. This session discusses the considerations and planning required for public libraries to offer information and technology literacy programs to their patrons as well as to provide opportunities for their own personnel to acquire and stay current in these skill areas.
 

Session A302
Looking into the Learning Process
11:30 a.m. – 12:15 p.m.
Ashley Robinson, Gateway Librarian, The Pennsylvania State University
Elizabeth Nelson, Lecturer in English, The Pennsylvania State University
Robert Bleil, Graduate Lecturer in English, The Pennsylvania State University 
Barbara Williams, Engineering Librarian, University of Arizona
Heather Murray, Graduate Lecturer, The Pennsylvania State University
The learning process itself must be examined before designing literacy sessions. This requires assessment of participants and the technological environment in which they work. We are given insight into one aspect of learning by finding out how to assess the skill level of participants engaging in information-literacy programs. In addition, we’re shown how to improve learning outcomes using technology-mediated instruction. 
 

Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m. 
 

Session A303
Achieving Learning Outcomes
1:45 p.m. – 2:30 p.m.
Stephanie Rawlins Gerding, Continuing Education Director, New Mexico State Library 
Brenda Hough, Staff Development Trainer, Bill & Melinda Gates Foundation
Practical approaches are necessary to ensure achievable outcomes and overall success in a program. Here we will be treated to insights, tips and techniques from the Bill & Melinda Gates Foundation, which is renowned for inspiring and supporting information literacy. 
 

Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
 

Session A304
E-Learning Tools: The Online Perspective
3:15 p.m. – 4:00 p.m.
Eileen Stec, Instruction and Outreach Librarian, &
Anthony Joachim, PC Coordinator, The Mabel Smith Douglass Library, Rutgers University
Daniel Kipnis, Education Services Librarian, Thomas Jefferson University
This session provides a practical and applied look at some of the tools of the trade including a Web module developed to meet the needs of an online literacy session, new methods in teaching online courses, and a unique format for teaching at the university level. 
 

Session A305
Building Support Through Staff Training
4:15 p.m. – 5:00 p.m.
Robert J. Lackie, Assistant Professor & Librarian, Rider University Libraries 
Elaine R. Gaber, Supervising Librarian, Morris County Library
Michael Stephens, Networked Resources Trainer, St. Joseph County Public Library
To ensure that literacy gets off the ground and becomes ultimately successful, staff need to be developed and trained to teach, assist and support programs. This session discusses the strategies needed for successful instruction in an electronic classroom and of mastering a public technology training program. 
 

TRACK B • WEBWIZARDS’ SYMPOSIUM: Web Tools — International Ballroom East

This track takes a look at some of the new and different tools that can assist Webmasters and Web managers in improving and further developing their sites, ensuring their security, streamlining their Web practices, and more. Hear our experienced practitioners as they share their experiences, strategies and tips.

Moderated by Julia Shult, Hamilton College
 

Session B301
Verbots^® for Library Web Sites, & Services
10:30 a.m. – 11:15 a.m.
David Bennett, Systems Librarian, Robert Morris College
This session explains how verbal robots (verbots^®) and artificial intelligence software can be used to enhance a library’s Web site and services. It describes working with the company, Virtual Personalities, to beta test talking robots (computer animated artificial intelligence software) in a library setting. The verbots^® are taught to answer simple directional and reference questions and to forward queries to a library database or search engine. Includes a live demo.
 

Session B302
XML for Libraries 
11:30 a.m. – 12:15 p.m.
Roy Tennant, Web & Services Design Manager, E-Scholarship Initiative, California Digital Library
The eXtensible Markup Language (XML) is arguably the most important technical development for libraries since the Web. XML is a relatively simple, yet powerful, method to encode anything from data to full-text in a way that can be easily transported and manipulated by software. Librarians are already using it to accomplish a variety of tasks using methods that are easily transferrable to other libraries. This session provides a brief introduction to XML and quickly moves on to how XML can be used to solve specific library problems and enable new opportunities.
 

Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m. 
 

Session B303
Dynamic Database-Driven Web Sites: Planning, Praise, and Pitfalls
1:45 p.m. – 2:30 p.m.
Denise A. Garofalo, Director for Communications Resources, Mid-Hudson Library System
Francie C. Davis, Assistant Professor/Reference Librarian, & 
Laura Pope Robbins, Instructor/Reference Librarian, Dowling College
Learn how two libraries enhanced their sites by developing and delivering dynamic Web content. Hear about the basic steps for designing, developing, testing, implementing and maintaining dynamic database-driven Web content as well as critical success factors for the creation of such sites. Find out how Mid-Hudson Library System librarians moved data and in-house specialty databases developed in Access to their Library Web Site. Discover how Dowling College librarians created dynamic databases to provide accurate and up-to-date, one-stop searching for site visitors while simplifying and eliminating the redundancy in the maintenance of Web pages.
 

Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
 

Session B304
Firewalls: The First and Best Line of Defense
3:15 p.m. – 4:00 p.m.
David J. Ives, Chief Information Technology Officer, NELINET, Inc.
Any library or other organization that is not protected by one or more firewalls is asking for trouble — and can expect it to arrive sooner than later. The kinds and purposes of an organization firewall (both hardware- and software-based) are presented, as are the real-world reasons for having one in place. Various options for desktop-based firewalls also are presented, with an emphasis on their appropriate configuration and monitoring. Sources, examples and caveats for the purchase, deployment, and operation of organizational and desktop firewalls are presented.
 

Session B305
Extending the Browser: Plug-Ins, Active X, and More
4:15 p.m. – 5:00 p.m.
Candice Benjes-Small, Reference/Instruction Librarian, McConnell Library, Radford University, 
Melissa Just, Information Specialist, Norris Medical Library, USC
It has been the conventional wisdom in libraries to “just say no” to browser tools such as Shockwave, Flash, and QuickTime. Many librarians disparage them as frivolous bandwidth hogs that should be avoided at all costs: don’t put them on library sites, don’t install them on public stations, and avoid sites that use these technologies. In fact, these tools can radically increase a Web browser’s capabilities, lending greater interactivity and functionality. This session discusses which plug-ins, Active X, and helper applications are the most useful for the library setting.
 

TRACK C • DIGITAL CONTENT MANAGEMENT: Creating, Preserving and Managing — International Ballroom West

Digital content is here to stay. It offers libraries an array of opportunities for new services, broader access, and innovative programs never imagined 5 years ago. Digitization brings a series of challenges to libraries, from funding the projects to selecting technologies to managing staffing, workflow, services and copyright concerns. This track covers all of these issues with case studies from professionals who have “been there, learned that.”

Moderated by Juila Peterson, Information & Knowledge Management
 

Session C301
Trials, Tribulations, and Triumphs: Digitizing Case Studies
10:30 a.m. – 11:15 a.m.
Eileen C. Mathias, Information Services Librarian, Academy of Natural Sciences
María R. Estorino, Project Director/Archivist, University of Miami Libraries Cuban Heritage Collection
As a small nonprofit institution, the Academy of Natural Sciences does not have the resources to support computer programmers for special projects, so when setting out to digitize a collection the Academy needed to be innovative. Mathia’s presentation focuses on the challenges project leaders face in digital imaging projects, how an image management module for an OPAC works, and the pros and cons of using a turnkey system such as Innovative for digitizing projects. Estorino describes the digitizing of archival materials from the Cuban Heritage Collection at the University of Miami Libraries. This project is using EAD (Encoded Archival Description) as the method for delivering digital images via the Web, thereby providing access not only to collection finding aids but also to the intellectual content of selected collections. Estorino discusses the combined technologies of EAD and collections digitization, plus the issues of staffing, technical equipment, selecting materials, and managing workflow.
 

Session C302
Building a First-Time Digital Repository: Facing the 500-lb. Gorilla
11:30 a.m. – 12:15 p.m.
Allison R. Kopczynski, M.I.S., Partnership Manager, cyber-state.org, Environmental Research Institute of Michigan (ERIM)
A digital repository is a centralized, electronic warehouse for information and knowledge that is classified, organized, and structured in a meaningful and useful way. But once the need for a digital repository is agreed to and approved as a corporate project initiative, suddenly the opportunity looks like a 500-lb. gorilla! Put on your war paint, get out the jungle gear — this presentation offers survival techniques for some of the challenges faced during the building of a first-time digital repository such as communication barriers, resource utilization, corporate buy- in and support, and content control.
 

Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m. 
 

Session C303
Digital Preservation Planning and Requirements Analysis
1:45 p.m. – 2:30 p.m.
Robert R. Downs, Officer of Research and Senior Digital Archivist, Columbia University
The preservation of digital resources is necessary to support their access, and use over time. Organizational efforts to design, create, and enhance digital resources will be lost if the data, documents, and programs are not archived to guarantee future access and use. Those responsible for the digital resources of their organization must consider digital preservation as an important part of their data stewardship roles. Digital preservation efforts require both a strategic and a user-centered approach. Downs describes the process and requirements analysis involved in digital preservation planning.
 

Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
 

Session C304
Now and Forever: A Model for Preserving Electronic Publications
3:15 p.m. – 4:00 p.m.
Cathy Nelson Hartman, Head, Government Documents Department, University of North Texas Libraries
Coby Condrey, Coordinator, Texas State Publications Depository Program, Texas State Library and Archives Commission
As the Texas state government followed the lead of the U.S. government and began publishing many state documents on agency Web sites, Texas historians, librarians, records managers, and others became concerned about preserving current and permanent access to the publications. This presentation covers their process of building a plan for the future and how they formed a work group, secured funding for the project, developed a collection plan, formed multi-institutional partnerships, and designed the technology for the project. A demonstration of the Texas Electronic Depository is included.
 

Session C305
Copyright in Cyberspace: Impact of Recent Court Rulings on Electronic Content
4:15 p.m. – 5:00 p.m.
Cristine S. Martins, President, Martins Consulting
Sophia J. Martins, Reference Law Librarian, Touro Law Center, Fuchsberg College of Law
This session provides an in-depth review of recent copyright decisions relating to electronic publications. While the primary focus of this discussion is U.S. law, attention will also be given to some international laws and publications. Court cases are examined, explained, and the implications for the future are looked at in detail. 
 

TRACK D • SYSTEMS: Delivering Content & Services — Jefferson Room

The third day of the Systems stream looks at new ways to deliver services and content and to utilize technologies from the exciting new world of wireless. Speakers discuss challenges and tips on accessing content from hand held wireless devices, and provide case studies of libraries actively involved in providing content and services using wireless technology and software to manage systems and processes.
 

Session D301
Content Delivery: New Tools & Techniques
10:30 a.m. – 11:15 a.m.
Stephen Arnold, President, Arnold Information Technologies
This session looks at a number of new technologies and strategies for the delivery content and services to key clients. It includes discussions on the forces driving wireless information applications for medicine and other industries. Learn from industry examples how to optimize the opportunities currently available and how to capitalize by delivering key content services within your libraries.
 

Session D302
Wireless Networks
11:30 a.m. – 12:15 p.m.
Marshall Breeding, Vanderbilt University
Wireless LANs have really taken off as a technology of choice. This session provides background on the issues, challenges and technologies necessary for a success in this arena. It also presents a number of case studies of working applications as well as some exciting new initiatives on the drawing board.
 

Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m.
 

Session D303
Content & PDAs: Case Studies
1:45 p.m. - 2:30 p.m.
Doug Rosenoff, Director, Global Technology Strategy, Thomson Legal & Regulatory
This session highlights several case studies of organizations delivering to or accessing content from PDAs for their clients, one in the medical field and another in the legal arena. Speakers describe their situations, discuss the challenges and share their learnings.
 

Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
 

Session D304
Streaming Video with RealNetworks
3:15 p.m. – 4:00 p.m.
Eric Flower, Librarian, University of Hawaii - West Oahu
Streaming video content has now reached the mainstream with educational classes and other events being broadcast to homes and offices. This session discusses the how-to, practical tips, as well as key applications of the technology. It demonstrates real examples and shares the lessons learned.
 

Session D305
Cheap, Accurate, Easy, Fast ... Delivering Content
4:15 p.m. – 5:00 p.m.
Betsy Larson, Library Systems Administrator, Abbott Laboratories
Kathleen Morris, Manager, Library Services, Abbott Laboratories
The Abbott Library recently implemented a commercial software application for the management of document delivery requests. Over the long-term the Abbott Library intends to provide tools to seamlessly guide clients through the Search, Locate, Request, and Deliver cycle of information retrieval. The document delivery request management application supports the full ISO ILL protocol; incorporates flexible tools to manipulate email messages; and provides integrated facilities for electronic delivery of documents. This session highlights the processes for defining local system requirements for document delivery management; for designing, distributing and evaluating responses for the RFP; and implementing the initial phases of the project.