| FEATURES |
Execs Agree That
Customers Are Key 
Dick Kaser returned to his roots in September and interviewed the CEOs of three
industry companies based in Ohio: CAS's Bob Massie, LexisNexis' Bill Pardue,
and OCLC's Jay Jordan. |
Page 1 |
Meet the Press ... Or Not
A vendor's guide to handling nosy reporters, which of course this writer can
be.
by Barbara Quint |
Page 1 |
| COLUMNS & NEWS |
NewsBytes
|
Page 2 |
Up Front with Barbara Quint
The Numbers Racket
bq explains how GPO Access' free business model is causing the Government Printing
Office to lose revenue. |
Page 7 |
NewsBreak Update
Updates on
Projects, Partnerships, Improved Services, and More
by Paula J. Hane |
Page 7 |
Focus on Publishing
U.S. Treasury
Rules on IEEE
Robin Peek outlines a government ruling that lists the restrictions IEEE should
undertake when publishing and serving members in
embargoed countries. |
Page 17 |
Internet Waves
But We're Not Allowed
to Use the Internet!
Shirl Kennedy tells how she helps patrons understand the difference between the
Internet and databases. |
Page 17 |
Legal Issues
OCLC v. The Library Hotel
Stephanie C. Ardito looks at OCLC's trademark infringement suit against The Library
Hotel
for its use of the Dewey Decimal Classification system. |
Page 17 |
| Database Review will
return next month. |
|
| DEPARTMENTS |
Opinion
The Politics
of Open Access
by Dick Kaser |
Page 16 |
| Letters to the Editor |
Page 16 |
InfoToons
by Gib Robbie |
Page 16 |
International Report
The latest news from
Frankfurt, Germany;
the U.K.; and Geneva
by Jim Ashling |
Page 30 |
| Product
News & Reviews
|
Page 41 |
| People Line & the Executive
Profile |
Page 45 |
| Cover
Notes |
|
Book Review
IM a Librarian Today
Going Live: Starting & Running a Virtual Reference
Service,
by Steve Coffman
reviewed by Gwen M. Gregory |
Page 46 |
In Other Words
Tomes for the Holidays
A look at what's inside Information Today, Inc.'s books
by Lauree Padgett |
Page 47 |
| CONFERENCE
CIRCUIT |
Report from the Field
Czech-ing Out EUSIDIC
EUSIDIC's annual conference focused on branding, something that the struggling
organization itself might want to look into.
by Marydee Ojala |
Page 1 |
On the Road
by Nancy Garman |
Page 32 |
Report from the
Field
ASIS&T 2003
This year's conference, "Humanizing Information Technology," featured changes
in presentation
formats and scheduling.
by Robin Peek |
Page 33 |
| Conference Calendar |
Page 36 |
| LinkUp
@ Home |
| Visit
Link-Up Digital for additional Web-only
content! |
|
Perspectives
Online Brokers
Offer Rich Resources
by Wallys W. Conhaim |
Page 37 |
Web Resources
Teach Resume Writing
by Thomas Pack |
Page 37 |
CyberSports
Nice Guys Finish Last
by David King |
Page 37 |
