• Are these emerging technologies best suited for your technically literate early-adopters, or do you need to be preparing for the introduction of these technologies to your mainstream users? 
• How can your organization use these information technologies for competitive advantage? 
• What are the technologies lurking just over the horizon? 
• What can you do to prepare your organization for the widespread adoption of disruptive technologies? 

Workshop 2 
9:00 a.m. - 4:30 p.m. 
Revitalize Your Intranet: Content Management Strategies & Compelling Applications
Howard McQueen, CEO, McQueen Consulting 
This full-day course is for those who wish to explore content redesign options for bringing new life to a failing or underutilized intranet. Focus will be on all aspects of Content Management, from author contribution to content personalization to portal interface delivery. Emphasis will be placed on managing metadata throughout the content lifecycle. XML will be discussed as it relates to the delivery of external news and integration with internal intranet content. A case study will demonstrate cutting-edge enterprise news filtering and delivery features. Intranet applications are not new, so why are so many not used? We’ll show you examples of compelling applications that keep users coming back for more. 
 

Workshop 3 
9:00 a.m. - 4:30 p.m. 
Information Audit: A Strategic Tool
Rebecca Jones, Dysart & Jones Associates 
Bonnie Burwell, Burwell Information Services 
The information audit is a critical first step in any KM initiative. The purpose of any audit is to determine what’s right, what’s wrong, what’s in place and what’s missing. A successful information audit will provide these answers, plus address questions about an organization’s information processes and be the basis for information and knowledge strategies and objectives. This workshop focuses on providing participants with: 

• An understanding of the scope and critical issues in an information audit 
• The role of an audit within KM context 
• The steps entailed in an information audit 
• A framework to begin designing specific audit instruments for use in their own organizations. 

Workshop 4 
9:00 a.m. - 12:00 p.m. 
Advanced Web Searching 
Greg Notess, Reference Librarian, Montana State University-Bozeman Library, Webmaster of Search Engine Showdown [www.searchengineshowdown.com], & author of Government Information on the Internet 
Explore the latest and greatest search capabilities of the largest Web search engines in this workshop presented by an experienced searcher and writer. As the Web grows, search engines mature, their databases change, and effective Internet searching becomes increasingly complex. To enable efficient information retrieval on the Web, this half-day workshop covers Web search strategies and compares the major Web search engines in terms of their databases and specifics on advanced search techniques. It includes what you need to know about Boolean, adjacency, and field searching, limits, customization, sorts, and other special features. The primary focus is on the largest Web search engines: Fast, Google, Inktomi partners, AltaVista, Lycos, and Northern Light, with lesser coverage of Excite, Go, and any new and upcoming search engines. In addition, it looks at the constraints of the search engines: inconsistent results, lack of overlap, and the significant hidden Web that they fail to uncover. 
 

Workshop 5 
9:00 a.m. - 12:00 p.m. 
A Librarian’s Primer on XML and Other “MLs”: 
Coping with the New Acronym Jungle as a Librarian Content Manager 
Darlene Fichter, Data Library Coordinator, University of Saskatchewan 
Frank Cervone, DePaul University Libraries 
Roy Tennant, Web & Services Design Manager of the eScholarship Initiative, California Digital Library 
Just when you have a good understanding of one type of document structure, along come some new ones. This primer brings you up to speed with the new formats and terminology and focuses on the practical applications of XML. This half-day workshop helps you find out what XML is and isn’t and how it relates to HTML and SGML; learn about XML markup, DTDs, schemas, namespaces, and stylesheets; understand the XML document life cycle including marking up the document, parsing the document, processing, and transformations; examine XML applications such as SMIL, RDF, CDF, RSS, and DDI and learn about the implications for libraries; choose your XML site building tools: XMLNotepad, XML Pro, MSXML etc.; cut through the hype about XML and find out how this new language will (or will not) help with document creation, storage and retrieval. 
 

Workshop 6 
9:00 a.m. - 12:00 p.m. 
Teaching the Internet in 49 Minutes
D. Scott Brandt, Purdue University Libraries 
We are way past the point where teaching the Internet is a novelty. Now we need to make sure that we are effective in what we teach and how we do it. For those who have a short amount of time in which to teach both novice and experienced users, a systematic approach to staying on target is essential. This new and improved workshop shows you how to apply instructional systems design (ISD) to almost any information instruction setting. It focuses on how to identify important objectives to cover; integrate learning objectives and instructional strategies; incorporate conceptual understanding; build a learner-centered module of instruction; and determine how and when to include experiential learning exercises. Such an approach is useful for classroom settings, but is also a critical (and often overlooked) element of online delivery for distance learners or Internet/Intranet-delivered training. Participants need not have experience in training or instruction, but possess a willingness to explore a structured way of thinking and working! Brandt, a.k.a. techman, is an award winning and internationally renowned presenter. 
 

Workshop 7 
1:30 p.m. - 4:30 p.m. 
Getting Down to Business: How Super Searchers Find Business Information Online
Mary Ellen Bates, Bates Information Services 
This half-day workshop tackles the problems of finding reliable, high-quality information on business and financial topics on the Net. Bates, the author of the recently-published books, Super Searchers Do Business and Mining for Gold on the Internet, looks at issues related to conducting research online efficiently and cost-effectively, validating sources, using Web-only information resources, and staying updated on new business and finance information. The workshop provides practical, innovative ways of mining the Net for information; advice on how and when to encourage library clients to conduct their own business research; and tips on when to use the free or nearly-free Web sources and when to open up your wallet and use the big-ticket information sources. While the focus of this workshop is on the resources found exclusively on the Net, it also covers unusual or unique resources from the traditional online services. Attendees will leave the workshop with improved business research skills, ideas on new ways to drill for information, and a collection of links to the best business resources on the Web. 
 

Workshop 8 
1:30 p.m. - 4:30 p.m. 
Implementing Knowledge Management: An Overall Architecture and Framework
Robert Patt-Corner, Senior Principal Scientist, Knowledge Management, Mitretek Systems 
Successful application of technology tools to KM business problems requires a clear map of capabilities that are available and emerging, their relationships to business needs and to each other, criteria for selection, mixing and matching, and issues and solutions at each level of function. This half-day workshop provides a comprehensive and vendor neutral knowledge management architecture which enables an organization to select, position and integrate tools and products to enable knowledge sharing. This semi-technical presentation provides attendees with: a consistent logical visual map of the layers of knowledge management architecture and implementation; the relationship of technology to business need, key business drivers and likely gaps; current products and capabilities in each area, and illustrations of how development and purchased systems can integrate effectively; a detailed case study of a full life-cycle KM implementation; as well as emerging capabilities and key players in new technology areas. 
 

Workshop 9 
1:30 p.m. - 4:30 p.m. 
Creating Resources for Decisions: A Behind-the-Scenes Look at Library Technology Guides
Marshall Breeding, Library Technology Officer, Vanderbilt University 
Learn about the process of building a database-driven Web site with dynamic content and explore a set of resources focused on library automation. This half- day workshop features the Library Technology Guides Web site, from both content and technology perspectives. The developer of Library Technology Guides is the instructor of this half-day workshop and he provides insight to the process of developing a database-driven Web environment. Breeding discusses both the technology that goes on behind the scenes and the process of acquiring and integrating content. The author maintains this resource to provide objective information about libraries, automation companies, and library-related technology products. In addition to describing the technology involved, Breeding discusses the evolution of the site, how the various databases have changed over time, and how they are maintained.