| FEATURES
|
Is
Management Consulting for You?
Part 3: Client Relations — The Key to Success 
The third (but no longer final!) part of this series by Ulla de Stricker and
Annie Joan Olesen looks at how client relationships can be the key to a successful
consulting business and gives some troubleshooting tips for problems that may
pop up along the way. |
Page 21 |
In
Search of Discovery
The Case for Library Research Instruction
Marc Solomon addresses the pressing question of how information professionals
can teach clients, patrons, and co-workers to conduct effective online research,
presenting a three-pronged plan of attack: goal analysis, performance objectives,
and formative evaluations. |
Page 27 |
Web Waves
Tsunami Blogs Respond to Disaster 
Now that the Southeast Asian tsunami is no longer making front-page news, Miguel
Ramos and Paul Piper offer up a sampling of blogs, categorized by format and
geography, that give firsthand accounts of the disaster as well as updates concerning
ongoing relief efforts and still-looming crises. |
Page 32 |
Using Statistics
A Book Industry Case Study
What’s really going on with the book industry? Is it all doom and gloom
for bricks-and-mortar businesses? Is online now the only way to sell? Paula Berinstein,
who has some personal experience in bookselling, hunts for novel answers and
provides quite a collection of online stats while dissecting the situation. |
Page 40 |
| EDITORIAL |
Searcher's Voice
All of us have good ideas from time to time. The
trick, bq says, is getting from that light bulb-over-the-head phase to the
fruition stage. And for librarians, it’s all about challenging the Google-lovers
without letting the Luddites rule. |
Page 4 |
| COLUMNS
|
Internet Express
Picture this: Irene McDermott devotes a whole column to digital images on the
Web, covering everything from art and photos, to outer space, celebrities,
and silly stuff. Yes, I think the weather just turned fine for surfing! |
Page 8 |
Both Sides
Now
Susanne Bjørner, our foreign correspondent, reviews the international
forums at last December’s Online Information conference in the U.K., even
the ones for which she does not speak the language! |
Page 13 |
Tools of the Trade
Dave Rensberger says beware of an editor who calls with a lilt in her voice and
wants to drop a last-minute assignment on you. But when the product is the
new and very hot Firefox Web browser, take the assignment anyway. |
Page 17 |
| DEPARTMENTS
|
Correspondence
More comments about bq’s “Tick Tock” editorial |
Page 54 |
Contacts
Find the postal and electronic addresses, phone
and fax numbers for all the companies, products,
and people mentioned in this issue. |
Page 55 |
| Index
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