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Join us for
this series of free seminars, held in the Exhibit Hall Presentation Theater.
Presentations
are open on a first-come, first-served basis to both conference attendees
and expo visitors.
10:45 a.m. - 11:00 a.m. Combining Physical, Intellectual
& Creative Assets for Effective KM
Based on a recent
white paper, this session examines the tousle between the “physical work
realm” and the “intellectual work realm,” and explains how the emergence
“creative work realm” reconciles the two into a transcendent organization.
It highlights the skills and abilities necessary for success in each realm
and uses stories and case studies to illustrate how to make a KM initiative
work.
11:15 a.m. - 11:30 a.m. Understanding Work Habits
& Processes: Key to Implementing Change
To successfully
implement change within an organization, there must be an understanding
of how people work, how they create and share knowledge and the role technology
can plan in helping them. This session briefly addresses how to analyze
current processes and practices, identifying key communication lines as
well as where and how technology can be implemented effectively, how to
involve people directly affected by process change and design systems to
exploit their skills, how to implement and run change management programs,
deploy processes that ensure goal congruence across the organization, and
establish performance measurements against agreed change objectives.
11:45 a.m. - 12:00 p.m. A Unified Approach to Data
Searches
Several approaches
have been used to overcome the challenges of searches that deliver overly-broad
and inaccurate results, including natural language search engines, employee
search training and new attempts to logically categorize information. Using
specific, real-world examples, this session shows how companies, like the
BBC, have used a combination of natural language, employee training and
logically-grouped data to deliver 90%+ return rates of accurate, appropriate
information.
12:15 p.m. - 12:30 p.m. Wicked Meetings
Join us as we review
some of the best ideas in how to unravel a wicked problem, create consensus
and capture all the details presented by all the members involved in a
meeting. The session demonstrates and discusses ways to visually illustrate
potential problems and solutions as they develop in a meeting.
12:45 p.m. - 1:00 p.m. Cyborg Categorization: Foundation
for Knowledge Retrieval
To fulfill its
promise, Knowledge Retrieval must rest on a knowledgebase that is the right
balance of structured database and unstructured text. A knowledgebase,
however, requires a significant categorization effort which must find the
right balance of automatic and human categorization. This session looks
at the large number of companies that have jumped into this product space
with products that offer automatic (or semiautomatic) categorization.
1:15 p.m. - 1:30 p.m. e-Learning: Some Things Can
Only Be Learned, Not Taught
There is a renaissance
in online education—from distance learning initiatives, through the migration
of courses to the Web and into modularized, customized and personalized
learning. Some are driven by pure need as we face the most massive
demographic retirement bulge and workplace knowledge exit in history.
This session reviews the types of e-Learning initiatives currently available
on the Web and their key role in the knowledge and competency training
for an enterprise’s employees.
1:45 p.m. - 2:00 p.m. KM Education & Certification
Interested in formal
KM training? An MBA or PhD in KM? Or perhaps KM certification? Learn about
these types of opportunities from a professor and Member of the Board of
Directors of KMCI (Knowledge Management Consortium International).
2:15 p.m. - 2:30 p.m. An Evaluation of Modern Categorization
Systems
This session highlights
how the unique combination of auto-categorization with human oversight
leads to a more accurate and efficient categorization solution. It includes
real world examples and discusses integrating categorization with existing
KM platforms.
2:45 p.m. - 3:00 p.m. Creating High Impact ROI For
Your Unstructured Data Management System
Your organization
realizes that its employees spend a significant amount of their day looking
for information to support operational activities and decision making,
but management has already spent millions on ERP, data warehousing, document
management systems, enterprise portals and search and retrieval technology.
The company acknowledges that it can leverage the large corpus of unstructured
documents that lie within its grasp, but management requires a clear set
of criteria for assessing the ROI that this technology can bring. This
presentation reviews the essential points for creating ROI for your corporation
while dramatically increasing the power of existing enterprise applications.
3:15 p.m. - 3:30 p.m. Value of Taxonomies in KM
As companies become
more committed to KM initiatives and strive to raise organizational effectiveness,
there is a heightened awareness of the need for improved information organization
and management. Learn how organizations are working with information and
the traditional skills of information organization and taxonomy construction/application
to gain increased return on their investments in KM.
10:45 a.m. - 11:00 a.m. Knowledge Retrieval: Core
Dimension of KM
With large collections
of unstructured text, including databases and text collections, that are
too difficult to use to reliably find information, we need to add categorization
to text collections. However, categorization is resource intensive. This
sessions looks at the large number of companies that have jumped into this
product space in the last year with products that offer automatic (or semi-automatic)
categorization.
11:15 a.m. - 11:30 a.m. An Evaluation of Modern Categorization
Systems
This session highlights
how the unique combination of auto-categorization with human oversight
leads to a more accurate and efficient categorization solution. It includes
real world examples and discusses integrating categorization with existing
KM platforms.
11:45 a.m. - 12:00 p.m. Capturing, Understanding and
Leveraging Knowledge Capital in the Internet Age
The growing ubiquity
and sophistication of the Internet, together with an increasingly mobile
workforce, has made effective knowledge management a critical component
of any business strategy. This session, via case studies, examines knowledge
management strategies that corporations can implement to enable them to
capture, manipulate, and deploy information residing in their environments
and to successfully manage and leverage knowledge and expertise across
their global boundaries.
12:15 p.m. - 12:30 p.m. Wicked Projects
Do you have a complex
project that defies capture in traditional outline or project software
format? Do the tasks bloom into foggy notions and endless discussions that
cover the same ground again and again? Join us for an example of an organization
which captures its memory in a visual and immediately distributable format
to help move it forward to resolution and project completion.
12:45 p.m. - 1:00 p.m. Personal Knowledge Management
While KM cannot
succeed unless every knowledge worker takes personal responsibility for
what he or she knows and doesn’t know, management has to take responsibility
for cultivating an atmosphere in which everyone has reason to share while
building an infrastructure that makes it easy to share. This session provides
an overview of critical Knowledge Age competencies for individuals and
the organizations to which they belong.
1:15 p.m. - 1:30 p.m. KM Education & Certification
Interested in formal
KM training? An MBA or PhD in KM? Or perhaps KM certification? Learn about
these types of opportunities from a professor and Member of the Board of
Directors of KMCI (Knowledge Management Consortium International).
1:45 p.m. - 2:00 p.m. Creating High Impact ROI For
Your Unstructured Data Management System
Your organization
realizes that its employees spend a significant amount of their day looking
for information to support operational activities and decision making,
but management has already spent millions on ERP, data warehousing, document
management systems, enterprise portals and search and retrieval technology.
The company acknowledges that it can leverage the large corpus of unstructured
documents that lie within its grasp, but management requires a clear set
of criteria for assessing the ROI that this technology can bring. This
presentation reviews the essential points for creating ROI for your corporation
while dramatically increasing the power of existing enterprise applications.
2:15 p.m. - 2:30 p.m. Combining Physical, Intellectual
& Creative Assets for Effective KM
Based on a recent
white paper, this session examines the tousle between the “physical work
realm” and the “intellectual work realm,” and explains how the emergence
“creative work realm” reconciles the two into a transcendent organization.
It highlights the skills and abilities necessary for success in each realm
and uses stories and case studies to illustrate how to make a KM initiative
work.
2:45 p.m. - 3:00 p.m. Value of Taxonomies in KM
As companies become
more committed to KM initiatives and strive to raise organizational effectiveness,
there is a heightened awareness of the need for improved information organization
and management. Learn how organizations are working with information and
the traditional skills of information organization and taxonomy construction/application
to gain increased return on their investments in KM.
3:15 p.m. - 3:30 p.m. Bioscience Knowledge Solutions
The role of bioscience knowledge tools is foremost to improve the customer experience. To that end, knowledge application software can be used to manage clinical trials, product marketing, product releases and customer support content for optimal results. This talk provides real life examples of how a leading bioscience company is managing knowledge — capturing, sharing and improving knowledge assets — to increase employee productivity, enhance partner relationships and measurably improve customer satisfaction.
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