| FEATURES |
|
Top Tech Challenges for Small Libraries
By Jennifer Bruneau
|
Page 4 |
| Using osTicket to Track and Quantify Systems Librarian Work
By Jeremiah Kellogg
|
Page 8 |
Scratching the Itch: How to ‘Intercept’ and Engage Your Customers
By Phillip Higgins, Diana Keane, and Sarah Sawicki
|
Page 12 |
Time Traveling With Timelines: Web Apps for Storytelling in Libraries
By Rachel Evans and Sharon Bradley |
Page 17 |
Welcome to the Multimedia Book Club
By Cal LaFountain |
Page 22 |
A Guide to Patron Privacy
By Jessamyn West
|
Page 26 |
| DEPARTMENTS |
Editor’s Notes
Summerftime and the Reading Is Meaty
By Dick Kaser |
Page 2 |
Books to Check Out
By Celeste Peterson-Sloss |
Page 29 |
News Desk
By Celeste Peterson-Sloss |
Page 32 |
| SPECIAL SECTIONS |
Write for CIL! |
Page 11 |
| Internet Librarian 2019 Conference Preview |
Page 30 |
EDTECH
Khan Academy: Learning Made Personal
By Senovia Guevara |
Page 33 |
