InfoToday 2001: The Global Conference and Exhibition on Electronic Information & Knowledge Management  e-Libraries 2001 — Conference Program

Pamela Cibbarelli, Program Chair, E-Libraries 2001

Tuesday, May 15th

West Ballroom
Welcome and Keynote
9:00 a.m. - 10:00 a.m.

Welcome
Tom Hogan, Information Today, Inc.

Managing Digital Objects on the Net
Robert E. Kahn, President, Corporation for National Research Initiatives (CNRI)
See National Online 2001 program for description.

Regent
Opening Session
10:30 a.m. - 11:00 a.m.
Farewell IOLS, Welcome E-Libraries
Pamela Cibbarelli, Cibbarelli's
The first annual meeting of E-Libraries has a program filled with issues of the day and glimpses into the future.  To set the stage for these three days of insight, prognostications, and practices, this session will remind us of where we have been.  The fifteen years of IOLS Meetings provided a forum for our concerns and documented the fundamental changes to library services over a period of profound change.  This romp through IOLS history spotlights the luminaries of the profession who helped us find our way, the gleams in the eye which faded and those which grew into well-lighted paths as we went through our "growing pains."  This is a session to remind us of where we have been, to discover where we are now, and to anticipate where we are going.
 

10:45 a.m. - 11:15 a.m.
Coffee Break
A Chance to Visit the Exhibits

Tuesday, May 15th

Regent
Track F — E-LIBRARIES

Session F101
11:15 a.m. - 12:15 p.m.
Post Processing— Challenges and Opportunities

Connecting Systems, Content, Services
Peter Noerr, Chief Technology Officer, MuseGlobal, Inc.
One of the challenges of today’s world is the wide variety of systems being used within libraries and by library users. In addition, the rapid deployment of e-materials, including digital collections of various sorts, means even more complexity. Users, whether professional librarians or not, need to have simplified, but still valid, methods of retrieving, deduping, formatting, and processing information. This presentation describes approaches to solving this problem.

Mapping Metadata Elements of Different Formats
Marcia Lei Zeng, Kent State University, School of Library and Information Science
Long Xiao, Peking University
In a research project funded by OCLC, the presenter studied the possible application of existing metadata standards (or proposed standards) in a digitized, non-document-like object collection at Kent State University. In the follow-up study, mapping tests were conducted and two mapping tables were prepared for conversion from the extended VRA (Visual Resource Association) Core records to USMARC and Dublin Core records. She also created a template for generating VRA records and converting them into draft MARC or Dublin Core records. The mapping test among the elements of the three formats revealed problems in direct mapping, such as one-to-many, many-to-one, no close match, and partial match. It suggests that a software program for automatic mapping may handle some elements well, but the values in those fields are not ensured to be equivalent.
 

12:15 p.m. - 1:45 p.m.
Lunch Break
A Chance to Visit the Exhibits
 

Session F102
1:45 p.m. - 2:45 p.m.
Serials Management

Manage Your Electronic Journals with Links SQL
Kathy Holden, Robert Lackie, and Sharon Yang, Rider University
Rider University Library has used a program called Links SQL to take control of its electronic full-text titles. Links SQL is a series of scripts written in PERL 5.0. The backend of those scripts is MYSQL, a free database management tool available from the Internet. The Library stored electronic full-text titles in MySQL tables. Links SQL comes with searching capabilities. Once finished, its Web-based user interface will be open for checking journal titles of Rider University’s full-text databases on the Internet. Users can search a full-text journal title with its built-in search engine. Each electronic full-text title is presented as a hyperlink with holding information. Those hyperlinks will lead to the actual databases.

Nature and Others: Restricted Electronic Access and Financial Discrimination
David Goodman, Biology Librarian, Princeton University Library
The wide adoption of electronic access to journals, while it facilitates the sharing of individual copies, and the wide accessibility of institutional copies, tends to decrease the incentive for individual subscriptions.  This has tempted a number of publishers to experiment with limiting institutional access for electronic versions of journals.  The form this limitation presently takes is to make the entire journal available to individual subscribers, with institutional subscribers having access only to some portions, and the rest available only after a crippling time delay, or totally unavailable.  The most notorious recent case is that of Nature and the Nature monthlies.  The individual subscriber gets the full content electronically; the institutional subscriber gets the very high quality primary research articles, but not the almost equally widely-read science news and summaries of major scientific articles, except after a three-month delay.

* Because of the immediate current interest in this new topic, Dr. Goodman has agreed to change the originally planned subject of his talk.
 

Session F103
3:00 p.m. - 4:00 p.m.
Revolution and Evolution—The Future for Library Automation
Kate Noerr, Chief Executive Officer, MuseGlobal, Inc.
Brett Butler, Consultant
Many library automation vendors refer to their legacy systems as “classic.”    Indeed, the classic days of library automation peaked in the early 1990s.   Although vendors are scrambling to produce next-generation systems, in reality, the future isn’t in the system, but in what currently surrounds both legacy and next-generation systems.   Such critical areas as virtual reference, virtual union catalogs, multi-protocol searching, and integration across ILS systems are where libraries need to be.
 

Workshop
4:15 p.m. - 5:15 p.m.
Creating Resources for Decisions: A Behind-the-Scenes Look at Library Technology Guides
Marshall Breeding, Library Technology Officer, Vanderbilt University
Learn about the process of building a database-driven Web site with dynamic content and explore a set of resources focused on library automation. This workshop features the Library Technology Guides Web site, from both content and technology perspectives. The developer of Library Technology Guides will be the instructor of this workshop that aims to provide participants insight to the process of developing a database-driven Web environment. Breeding will discuss both the technology that goes on behind the scenes and the process of acquiring and integrating content. In addition to describing the technology involved, Breeding discusses the evolution of the site, how the various databases have changed over time, and how they are maintained.
 
 

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East Ballroom
Special Breakfast Presentation
8:15 a.m. - 8:45 a.m.
Meanwhile, back in the real world ...
Ron Dunn, CEO, Academic Group, Thomson Learning
Now that much of the hype about the Internet has finally subsided, it's time to take stock of what we've learned and figure out how to put the real strengths of new information technologies to work in practical ways.

In this breakfast session, Ron Dunn will reflect on life in the post-Internet information world and explore what the future may hold for information service providers, information professionals and users.

Keynote Speech
9:00 a.m. - 9:45 a.m.
Innovation, Knowledge Management, and Corporate Success
David Snowden, Director, Institute for Knowledge Management, IBM
Innovation is one of those things that all companies want, but few are prepared to tolerate the ambiguity and uncertainty on which its effective management depends. It is also a word that is often confused with creativity, which is a necessary but by no means sufficient condition for innovation.

Snowden discusses approaches that are the opposite of rational behavior, that need organizations to manage a complex, but not complicated portfolio of methods and environments. He draws on ideas from complexity theory and gives concrete examples of how to improve the flow of knowledge within organizations.
 

Regent
Track F — E-LIBRARIES

Session F201
10:00 a.m. - 11:00 a.m.
Library Automation 2001

Developments in the Library Automation Industry in 2000-2001 and Expectations for the Future
Marshall Breeding, Library Technology Officer, Vanderbilt University
The last year witnessed many significant developments in the library automation industry. From a business perspective, the field of vendors narrowed a notch or two through mergers and acquisitions. The ambitious development agendas necessary for success require deep pockets, and library automation companies have worked out various strategies to meet these expectations in an industry known for thin profits.  Technology trends in library automation continue to favor an ever-expanding universe of information services. The library automation system must continue to keep in step with the library’s evolution toward an increasingly digital environment.  We see an increasing number of library automation companies engaged in the development of products related to reference linking and with the integration of expanded content into library OPACs.  For the future, we can expect even more technologies that facilitate the expansion of the OPAC into new arenas of content and services for library customers.  Not all the current systems will survive into the future—some legacy systems are quickly coming to the end of their lifecycle.  As systems become more complex and expansive, there will be fewer to choose from.  The Open Source movement has stirred a lot of discussion, but it will not make a huge impact in library automation.  Breeding will expand on these and other recently developing events, trends, and issues.
 

Session F202
11:15 a.m. - 12:15 p.m.
Library Automation 2001—An Executive Panel
Marshall Breeding, Library Technology Officer, Vanderbilt University
Carl Grant, President, Ex Libris USA
Patrick C. Sommers, President, SIRSI Corporation
Vinod Chachra, President, VTLS, Inc.
Lana Porter, President, epixtech, inc.
Jane Burke, President, Endeavor Information Systems, Inc.
Hear first-hand the positions of the top industry leaders about the key concerns of the library automation arena.  This panel of chief executives from the major library automation companies will react to points raised in the previous session, "Developments in the Library Automation Industry in 2000-2001 and Expectations for the Future."  The panelists will also respond to questions that probe at the current issues and controversies that libraries and library automation companies face today.  Expect a lively and stimulating discussion!
 

12:15 p.m. - 1:45 p.m.
Lunch Break
A Chance to Visit the Exhibits
 

Session F203
1:45 p.m. - 2:45 p.m.
Evaluating Library Automation Software

A View from the Classroom
Shelly Warwick, Graduate School of Library and Information Studies, Queens College
While most librarians have learned to evaluate library automation software in the field, current library and information science students often have the opportunity to learn this skill in the classroom.  This presentation explores some of the benefits and challenges of teaching evaluation methodologies, how students handle such assignments, and how student problems can provide a lens for those working in the field.

Project LIS Launcher: Foundational Elements of Library Information Systems
Thomas R. Kochtanek, University of Missouri-Columbia
David Brown, University of Missouri-Columbia
Sean Cordes, University of Missouri-Columbia
Karen Hein, University of Nebraska-Omaha
Project LIS Launcher is the result of a collaboration between a group of graduate students who were challenged by their instructor to create a resource for professional librarians interested in the application of technology to libraries.  One problem that frequently surfaced was that beginning professionals were seemingly unable to make sense of the wealth of information available in both print and digital format.  Users of meta-sites, such as Project LIS, found that they were overwhelmed by the delivery of content and were lacking certain basic background information regarding Library Information Systems.  The presenters set out to create an introductory document that moved the reader from this beginning status to that of an informed consumer of integrated online library systems.

This year’s presentation will focus on the evolution of the project, along with the rationale for its development and selected excerpts from the content.
 

Session F204
3:00 p.m. - 4:00 p.m.
Using Live Reference Software in a Consortium

The Southern California Experience
Susan McGlamery, Metropolitan Cooperative Library System
Libraries in Los Angeles and Orange County, California, have been experimenting with live reference software, which utilizes chat and collaborative browsing to answer reference questions from library users who contact the library via the Internet.  This innovative program has sparked interest from many libraries throughout the United States Project coordinator Susan McGlamery will discuss the various software products that the libraries tested, usage patterns to date, and lessons learned.
 

Session F205
4:15 p.m. - 5:15 p.m.
No Computer Is an Island

Hacking the Library OPAC
William Fray, Manager Network Operations, The Yale Law School
How safe is your OPAC ? Why would someone want to hack it ? How would someone hack it? And what can the library staff do to help prevent an attack? The paper will answer the above questions and describe and demonstrate the three steps hackers go through to exploit a computer: Footprinting, Scanning, and Enumeration. Some simple preventive measures will be described. Even though most librarians do not have control of their OPAC’s operating system, there are some steps that can be taken to make your OPAC less likely to be exploited by hackers.
 

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West Ballroom
Keynote Speech
9:00 a.m. - 9:45 a.m.
Knowledge Management and Beyond
Tom Davenport, Director for Strategic Change, Accenture and author of the forthcoming book, The Attention Economy: Understanding the New Currency of Business
Knowledge management is just beginning to penetrate the fabric of many businesses. The early, flashy-but-insubstantial applications—best practices and lessons learned, for example—have given way to broadly focused initiatives that are transforming the way organizations work. Davenport describes the types of organizations that are in knowledge management for the long haul, and that are becoming destinations for high-powered knowledge-based solutions.  He then discusses how the handling of enormous amounts of business information has pushed downsized staffs to the brink of an acute attention deficit disorder. To achieve corporate goals, business leaders need their employees’ full attention on critical knowledge-based tasks — and that attention is in short supply. Davenport has studied how companies manage the attention of their employees and their site visitors. He analyzes the components of attention management through three lenses — economic, psychobiological, and technological — and offers guidelines for going beyond knowledge management and keeping employees focused on crucial corporate tasks.
 

Regent
Track F — E-LIBRARIES

Session F301
10:00 a.m. - 11:00 a.m.
Planning Library Technologies

Technology Planning: A Case Study and Blueprint
Navjit Brar, Assistant Dean, Access and Bibliographic Services and Systems, California Polytechnic State University, San Luis Obispo, Robert E. Kennedy Library
The Digital Teaching Library will provide the university with a new teaching and learning environment to foster creative and flexible interactions and learning relationships among students and faculty and resources and technology.

The Kennedy Library to date, even while integrating technology into our daily life, had not had a technology plan, which  must exist as a written plan for continuing reference and guidance.

The technology plan addresses four related themes: Where does the library want to go as a whole? What is the target environment? How do we achieve the target environment in a timely and efficient fashion? What will it cost to move from the current to the target environment?
 

Usability Testing—Making Your Web Site More User-Friendly
Elaina Norlin, Undergraduate Services Librarian, University of Arizona
Patricia Morris, Science-Engineering Librarian, University of Arizona
Almost every library has a Web site. However, every library Web site is different. Some libraries use Web sites to give general information like hours, interlibrary loan, reference desk hours, staff information and where to request additional materials. Some libraries use Web sites to serve as a gateway for all its print, electronic and digital resources available in the library. Some ambitious libraries use its library interfaces as teaching tools for information literacy through instructional Web sites and online tutorials. With more information being delivered at the desktop and the Internet craze, we are finding that fewer people are coming into the library for their basic research needs. With more people having access to full-text articles online, a common question we are all asking is, “Can the average person find what they are looking for on your library Web site?”
 

WORKSHOP
11:15 a.m. - 12:45 p.m.
Technology Plan—A Workshop on Writing Winning Technology Plans
Richard Boss, Information Systems Consultants, Inc.
Technology plans are not only excellent management planning tools, but also a requirement for many technology grants to libraries. This workshop, taught by one of the library automation’s best-known authors and consultants, provides an in-depth look at approaching this “crystal-ball gazing” activity with insight and wisdom.
 

12:15 p.m. - 1:45 p.m.
Lunch Break
A Chance to Visit the Exhibits
 

Session F302
1:45 p.m. - 2:45 p.m.
Collection Development

You Want Me to Link to What?—A Collection Development and Systems Perspective on Linking to No Cost Web Sites
Dennis Brunning, Electronic Resources Coordinator, Arizona State University Libraries
Philip Konomos, Acting Head of Library, Instruction, Systems, and Technology, Arizona State University Libraries
Increasingly, the Web provides quality information resources at no cost to libraries. However, what stands for quality on the Web has become a major issue for librarians. Moreover, there is no such thing as a free lunch. Finding, evaluating, implementing, and maintaining these links costs. This presentation examines the collection development and systems issues brought about by linking to no-cost Web resources.

PTDL Web Pages: A Case Study of Subject-Specific Library Web Pages
Donna Hopkins, Engineering Librarian, Rensselaer Polytechnic Institute
Sigrid Kelsey, Electronic Reference Services, Louisiana State University
A library Web site is a far-reaching tool for disseminating information and providing services. Could library Web sites provide some of the same information that reference librarians and library handouts now provide? This study examines this question, using one specific subject area, intellectual property (especially patents and trademarks). The United States Patent and Trademark Office (USPTO) uses a network of Patent and Trademark Depository Libraries (PTDLs) to assist with the dissemination of information. In July 2000, we analyzed the Web sites of all 87 PTDLs. Data examined included contact information, links to specific patent resources such as the USPTO and other databases, descriptions of the patent collection, tutorials, and the size and scope of the patent Web page(s).
 

Session F303
3:00 p.m. - 4:00 p.m.
Beyond the OPAC

How Librarians Are Using Web Technology to Deliver Value-Added Information to the Corporation
Phillip L. Green, President and Chief Executive Officer, Inmagic, Inc., and Panel of Inmagic Users
Use of interactive Web publishing technology facilitates work collaboration and knowledge sharing across multiple sites by enabling users to share information interactively via a Web browser. Corporate staff are now able to build knowledge bases collaboratively with the information center by adding comments and reviews, via a Web browser, creating powerful resources such as “Lessons Learned” or “Sales Opportunity” knowledge bases. Discover how special librarians are building exciting and dynamic Web sites by connecting the corporation to critical corporate resources.
 
 

Session F304
4:15 p.m. - 5:15 p.m.
Incorporating Digital Content into the Library Web
Moderator: Pamela Cibbarelli

Digital Collection Management
Byron C. Mayes, Head, Library Systems and Technology, Temple University Libraries
The Digital Information and Imaging Archive and Distribution (DIIAD) project is part of the Libraries’ contribution to Temple University’s Interactive Multimedia Advanced Applications Research Center (IMAARC). With a proposed opening in 2003, the IMAARC will be “an interdisciplinary, multimedia center to facilitate the infusion of technology in teaching and research across the University.” Central to the DIIAD will be a digital databank of the University’s unique collections of images, manuscripts, sounds, and other educational, historic and cultural resources housed in the Libraries and academic departments. The databank will not just be an end in itself. It will serve as the point of departure for new developments in curriculum and research and adaptation of new technologies for digital production. This paper describes work currently in process and planned for the future of the DIIAD project at Temple University.

The Virtual Library Portal at SUNY Stony Brook
Andrew White, Director, Library Information Systems, Health Sciences Center Library, State University of New York at Stony Brook
History shows that libraries have always functioned as physical portals to stored information. In the past, the physical library has consisted of reference and subject-specific areas, card catalogs, and book stacks, all available during operating hours and confined to the library’s physical space within a building or room. However, with the explosive development of the Internet and the implementation of OPACs, libraries need to reinvent their environments as physical portals while establishing a virtual online portal presence.

The Health Sciences Center Library at the University at Stony Brook has begun deploying several technologies to develop a virtual portal of online information and services, making the library and its resources available both inside and outside the confines of the physical library. The goal of this portal is two-fold: provide the library’s patrons—particularly the students and faculty of the University’s Medical School—with personalized access to information and gather statistics on the use of electronically based resources. What makes this library’s portal unique is its ability to deliver over the Internet desktop applications specific to certain academic programs in addition to traditional library resources such as full-text eJournals and databases along with a Web-based OPAC. The technology behind this portal incorporates centralized computing and client-server architectures with recent thin-client and operating system technologies, such as the Independent Computing Architecture, Windows 2000, and LINUX.
 

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