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Conferences > Internet Librarian 2011
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The Internet Conference and Exhibition for Librarians and Information Managers
October 17—19, 2011
Monterey Conference Center
Portola Hotel & Spa | Monterey Marriott
Monterey, California
Revolutionizing the Net with Content, Connections & Conversations
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Pre-Conference — Saturday, October 15, 2011
Special Saturday AM ProgramSpecial EventPreconference

Special Saturday AM Program
Library Camp Monterey@Monterey Public Library
9:30 AM – 12:30 PM
Amy Buckland, eScholarship, ePublishing & Digitization Coordinator, McGill University Library

Join us at the Monterey Public Library for an interactive discussion about Revolutionizing the Net With Content, Connections, & Conversations in our communities. We’ll talk about people, technology, and libraries, so bring your war stories and your questions and be prepared to share — this is definitely not a “sage on the stage” event. (PowerPoints are forbidden!) This unstructured conversation may range from web presence to user experience to info commons to everything in between that affects all types of libraries.


Special Event
Data Curation: Understanding & Dealing With Research Data
9:00 AM – 4:30 PM
Scott Brandt, Associate Dean for Research, Purdue University Libraries
Jake Carlson, Data Services Specialist, Libraries, Purdue University

In the past few years, “data deluge” has become a topic of concern for federal agencies, grant funders, scholars, and librarians. What is going to happen to all the data that is being generated by researchers? And what should be the role of librarians in this evolving area of scholarly communication?  One approach to address these issues led to the development of the Data Curation Profile, a tool for information professionals to gather information about a specific set of research data that may be published, shared, or archived for reuse and dissemination. Researchers at Purdue University Libraries and the Graduate School of Library and Information Science at University of Illinois, with support from the Institute of Museum and Library Services, developed this tool as a means of investigating, uncovering, and capturing the data needs of researchers. Through hands-on activities, this full-day workshop covers how the Data Curation Profile was designed, provides a template and approaches for using it to interact with researchers, and illustrates the types of information it gathers and the various scenarios for which the profiles can be useful. Registration is free for attendees registered for Internet Librarian 2011. Register early for this free workshop as attendance is limited to 40. Lunch is not included.


Preconference
W1 – Measures That Perform
1:30 PM – 4:30 PM
Rebecca Jones, Partner, Dysart & Jones Associates
Moe Hosseini-Ara, Director, Culture, City of Markham Markham Public Library
Kimberly Silk, Data Librarian, Martin Prosperity Institute, University of Toronto

What’s a meaningful measure, a measure that really “performs”? It’s a measure that matters to your decision makers and demonstrates that your services are making a meaningful difference to the library’s community, campus, or organization. While Jones has yet to find that “one” magic performance measure during 30 years of working in this sector, she has found, through work with government, academic, public and corporate libraries, an approach and framework to successfully identify, manage and communicate measures meaningful to decision makers. Workshop leaders discuss today’s useful measures for communicating value and for operational and management purposes. They work with attendees to apply the framework and examples to their situations.

W2 – Analyzing Website Usage With Google Analytics
1:30 PM – 4:30 PM
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
Darlene Fichter, GovInfo Librarian, University of Saskatchewan Library

This interactive workshop introduces Google Analytics, a powerful, easy-to-use, and free website usage measurement tool. Participants learn how to set up, collect, monitor, and intelligently analyze their website usage data to better understand their users and their sites. Users will leave the session ready to implement Google Analytics on their library sites and make use of its powerful visualizations to make informed decisions about site structure and content.

W3 – Managing Projects & Communication
1:30 PM – 4:30 PM
Rachel Vacek, Head of Web Services, University of Houston
Sean Watkins, Web Developer, University of Houston

This informative and interactive workshop is for those looking for a better way to organize and standardize their development process, keeping track of project details while improving transparency within departments and the library. It shows how to gain control in managing your projects and improving communication about your projects. Scrum, an agile development methodology, is often used to manage software development, but it can be expanded to other project management tactics. Learn about the benefits of Scrum, the terminology, the processes, and the roles. Additionally, hear about the successes and challenges of the implementation of Scrum at the University of Houston Libraries, and take home the Scrum process to get started in your institution.

W4 – Best Practices for Mobile Reference Services
1:30 PM – 4:30 PM
Lori Bell, School of Library and Information Science, San Jose State University
Tom Peters, CEO, TAP Information Services OPAL, Trendy Topics, Unabridged, My Info Quest
Barbara Galik, Executive Director, Cullom-Davis Library, Bradley University

Today, it is crucial that libraries offer services on mobile platforms. More people are texting than talking and accessing the internet from their cell phones. The My Info Quest (MIQ) collaborative text message reference project, now 2 years old, includes libraries from all over the U.S. MIQ was the first collaborative text message reference service. Librarians involved in the project share tips for best practice, success for other libraries that want to start a service, and results of evaluation activities to date.

W5 – Redesign for UX: Website Usability
1:30 PM – 4:30 PM
Amanda Etches, Head, Discovery & Access, University of Guelph

Website design is about more than choosing pretty colors. This interactive workshop takes you through the steps of a website redesign process, including the very important step of usability testing. Usability testing ensures your users’ experience (UX) is positive and successful. After this workshop, participants will be able to identify the aspects of their websites that are worth saving, the parts that need to change, and how to make it happen. The focus is on the desired end results and user needs, not coding!

W6 – Building a Community-Led Service Philosophy Framework at Your Library
1:30 PM – 4:30 PM

Based on the thriving community-led service framework developed by Edmonton Public Library, this workshop discusses how EPL implemented their approach through staff involvement and feedback and how EPL developed a community-led toolkit to guide staff in connecting with communities and better understanding community needs.  This session discusses EPL's community profiles, ways EPL is using technology outside the library walls and conclude with best practices and successes to help you develop your library's community-led service framework. There will be time for interaction and sharing.

W7 – Engaging Your Community With QR Codes
1:30 PM – 4:30 PM
David Lee King, Digital Services Director, Topeka & Shawnee County Public Library and Publisher, davidleeking.com
Joe Murphy, Library Directions & Tech Trends Analyst. Director Library Futures., Library Future Innovative Interfaces, Yale Uni

QR codes are emerging as a mobile technology to bridge the digital and physical worlds. This workshop covers the basics of QR codes—what they are, how to make them, how to use them, what resources are necessary, etc. It then moves onto creative ways communities are using them to engage their audience within and beyond libraries—scavenger hunts through town, learning to use the academic library, marketing, and information delivery. It covers the new opportunities for libraries that QR codes represent: expanding concepts of resource discovery, facilitating patron use of mobile devices to connect with the library and its resources, and renewing/re-imagining uses of library space. Join our active QR gurus and learn everything you need to know about QR codes and libraries: their applications, the practical steps and concerns, and the technical aspects of leveraging this exciting new technology.


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