Tom Peters, the CEO of TAP Information Services (www.tapinformation.com), a company he founded in 2003 to help organizations innovate, is a librarian by training and inclination. Tom has worked previously at the Committee on Institutional Cooperation (CIC, the academic consortium of the Big Ten universities and the University of Chicago), Western Illinois University in Macomb, Northern Illinois University in DeKalb, Minnesota State University at Mankato, and the University of Missouri at Kansas City. Tom did his undergraduate work at Grinnell College, where he majored in English and philosophy. He earned his library science degree at the University of Iowa. His second master's degree (in English) was completed at the University of Missouri at Kansas City. His library experience includes reference service, library instruction, collection management, and administration. His current interests include eReading on portable devices, mobile library initiatives (e.g., www.myinfoquest.info), downloadable digital audio book services (e.g., www.unabridged.info), library services in virtual worlds (e.g., Second Life), and online programming using web conferencing software (e.g., www.opal-online.org). Maxito Ricardo is his avatar in Second Life.