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Cover Story
Partnership with AARP Was Our State Library's Prescription for Success
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Page 1 |
| Customer-Based Marketing
Where Do Our Real Customers Live? (And Why Should We Care?)
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Page 4 |
How-To![[Full Text]](../../ft.gif)
Four Steps I Took That Transformed My Solo Corporate Library
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Page 7 |
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Ideas For Action
November/December
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Page 9 |
| Book Reviews |
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Powerful Public Relations: A How-To Guide for Libraries
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Page 10
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An Action Plan for Outcomes Assessment in Your Library
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Page 11
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| In The News |
Page 12
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