Chris interviews librarians and writes Cookbooks for the MaintainIT Project.  The MaintainIT Project is a three-year project funded by the Bill and Melinda Gates Foundation.  We gather stories from public libraries on how they support public computers and publish their tips and techniques in Cookbooks and articles, available for FREE on the project web site.  MaintainIT is a project of TechSoup, a nonprofit with extensive experience helping other nonprofits use technology effectively.  Before working on the MaintainIT Project, Chris worked for the Washington State Library and the Gates Foundation.