A CD-ROM is available for purchase through The Digital Record (www.digitalrecord.org).
The CD-ROM features audio and supplemental materials (such
as PowerPoint slides) for many of the sessions at Internet Librarian. Orders are shipped approximately 6 weeks after the event.
OPENING KEYNOTE — Shifting Worlds: Internet Librarians at the Forefront 9:00 a.m. – 9:45 a.m. — San Carlos Ballroom (Marriott) Lee Rainie, Director, Pew Internet and American Life Project
Our world is definitely shifting with the Internet at the core of changes in behavior. Rainie discusses his project’s current findings about how
people use the Internet and looks at the profound impact ubiquitous connectivity is having and will have on the way people interact, participate
in groups, and influence their surroundings in the future.
General Conference — Monday, October 24th Track A: Information Discovery & Search Steinbeck Forum
Discovering and finding information are the goals for everyone, even if we
Internet librarians like to search and search and search! This series of programs
looks at what’s new for researchers and highlights many tools and tips
for efficient information discovery and findability. Moderated by Donna Scheeder, Director, Law Library of Congress
Coffee Break 9:45 a.m. – 10:15 a.m.
Session A101 — Information Discovery @ SunLibrary 10:15 a.m. – 11:00 a.m. Christy Confetti Higgins, SunLibrary Digital Library Program Lead,
Sun Microsystems
R. J. Pittman, CEO, Groxis An information visualization pilot project at Sun has led to interesting search
results. SunLibrary Grokker retrieves thousands of search results from select
content sources and presents them in topically organized graphical maps that
enable users to easily explore results, discover new topics, and come to a
deeper understanding of their subject than is possible with ranked lists of
search results. This session shares lessons learned during the pilot, discusses
the global deployment of information visualization at Sun, its partnership
with Groxis and the power of information visualization.
Session A102 — Thirty Search Tips in 40 Minutes 11:15 a.m. – 12:00 p.m. Mary Ellen Bates, Bates Information Services
Want to turbo-charge your Web research? This popular session, updated to
the minute, is jam packed with valuable tips about how to search the Web
more effectively. You don’t need to be an expert to use these techniques, but
even long-time researchers will learn some new tricks!
Session A103 — Self Discovery: Federated Search
Engines & Subject Pages 1:15 p.m. – 2:00 p.m. Frank Cervone, Assistant University Librarian for Information
Technology, Northwestern University
Darlene Fichter, Data Library Coordinator, University of Saskatchewan Numerous usability studies demonstrate that library Web site visitors have
difficulty locating and retrieving articles. The speakers describe two different
approaches that work hand in hand for helping users locate relevant materials.
Cervone shares recent results about the best placement of federated search
boxes, display of search results, and design decisions in creating topical
groups. Find out what works and what doesn’t. Fichter describes the results
of a series of tests looking at the effective design of browsable library subject
pages. Through a rapid cycle of testing, design changes, and retesting, subject
pages were adapted and changed based on user behavior. Both discuss
challenges and lessons learned.
In a period of 4 months, Google, Ask Jeeves, MSN, and Yahoo! all announced
desktop search utilities. Why? What can these tools do for you, and do you
really want them to? How do they compare? What are you really searching?
How well do they integrate with your Web searching? What controls do you
have? What do the already-numerous plug-ins do for you? What are the downsides
and the security issues? This session addresses these issues and gives you
a better feel for whether you want to use these tools, and if so, which.
Sessions A105 & A106 — Tips for Keeping Up: Expert Panel 3:15 p.m. – 4:00 p.m. & 4:15 p.m. – 5:00 p.m. Gary Price, Founder, ResourceShelf.com, &Editor, Search Engine
Watch
Genie Tyburski, Web Manager, The Virtual Chase, Ballard Spahr
Andrews & Ingersoll, LLP
Steven M. Cohen, Library Scientist, PubSub Concepts, Inc., & Editor,
LibraryStuff.Net
Keeping up with all the changes in our industry is one of the biggest challenges
for info pros. This expert panel shares tips and techniques for improving your
chances of staying in step with our fast-changing online information world.
Exhibit Hall Grand Opening Reception 5:00 p.m. – 7:00 p.m.
General Conference — Monday, October 24th Track B: Top Tech Trends for Public Libraries (PLs) De Anza I
This track explores what top technology trends some public librarians are
using to reach their users and explores how medium and small PLs can successfully
implement some of those new technologies. With an eye toward
cost, staffing and the ROI, these sessions offer useful tips, take-home examples,
and loads of practical experience. Moderated by Michael Stephens, St. Joseph County Public Library & Tame the Web
Coffee Break 9:45 a.m. – 10:15 a.m.
Session B101 — Web Trends & Innovations 10:15 a.m. – 11:00 a.m. Glenn Peterson, Hennepin County Public Library
Sarah Houghton, Marin County Free Library
David King, Kansas City Public Library A lively opening to our day! Meet the experts for a discussion of the state of
public library Web sites, including what smaller public library Web sites are focusing on in terms of content, tips for effective Web presence and maintenance,
bold design and new technology, and what cutting-edge public library
Web sites are doing and plan to do in the next year, including integrated subject
guides and a team approach.
Session B102 — Digital Content 11:15 a.m. – 12:00 p.m. Ken Weil & Joe Latini, South Huntington Public Library,
Long Island, NY
Meet librarians who have implemented a successful audio books program in
their libraries detailing many valuable lessons about choosing the right vendor,
configuring the Web site, promoting, and eventually surveying users. And
don’t miss the librarians from the first public library to circulate iPod Shuffles!
Lunch Break 12:00 p.m. – 1:15 p.m.
Session B103 — People and Technology 1:15 p.m. – 2:00 p.m. David King, Kansas City Public Library
Michael Stephens, St. Joseph County Public Library How do we manage technology, people, and ourselves in the public library
environment where change is constant. King discusses how to hire and keep
tech-savvy staff and Stephens presents ways to promote staff buy-in when
planning and implementing technology.
Session B104 — Social Software & Sites for PLs 2:15 p.m. – 3:00 p.m. Jenny Levine, The Shifted Librarian
Jessamyn West, www.librarian.net Learn what public libraries can do with social software and sites. Images! Bookmarks!
Tags! Presented by two notable blogging librarians, this session offers
tips and tricks to use in your library for marketing, outreach, and presence!
Session B105 — Hardware Solutions 3:15 p.m. – 4:00 p.m. Aaron Schmidt, Thomas Ford Memorial Library
Bernadine Goldman, Los Alamos County Public Library Schmidt outlines the best practices for configuring the public computer. From
reasons not to "dumb them down" to spyware solutions, these hints and tips
offer useful insights for participants’ public libraries! Goldman outlines how
to take control of public library computing stations with step-by-step instructions
and tips for planning.
Session B106 — Future Tech Trends for PLs 4:15 p.m. – 5:00 p.m. Sarah Houghton, Marin County Free Library
Joe Latini & Ken Weil, South Huntington Public Library
Jenny Levine, The Shifted Librarian
Aaron Schmidt, Thomas Ford Memorial Library To finish the day, join another lively panel of practicing public library technologists
for their forecasts and implications of new technologies. What’s
next? How do we plan successfully? How do we keep on top of this evershifting
world? Take time for questions and discussion to round out the day!
Exhibit Hall Grand Opening Reception 5:00 p.m. – 7:00 p.m.
General Conference — Monday, October 24th Track C: Web Design & Development De Anza III
This series of talks focuses on new tools, best practices, and strategies for creating
effective Web sites. Join Webmasters from many different organizations
who share their knowledge and experience. Moderated by Darlene Fichter, University of Saskatchewan
Coffee Break 9:45 a.m. – 10:15 a.m.
Session C101 — Library Terms That Users Understand 10:15 a.m. – 11:00 a.m. John Kupersmith, Reference Librarian, University of California, Berkeley Your site may have superb content, elegant design, and cutting-edge technology, but do
the users understand your text and know what the links mean? Kupersmith's widely
used Web site is a clearinghouse of data mined from usability studies that indicate which
library terms users do—and don't—understand. This session is packed with ideas and
best practices for improving your site's terminology and incorporating this factor in your
usability testing.
Session C102 — Users Driving Web Site Changes 11:15 a.m. – 12:00 p.m. Karen Coombs, Head of Web Services, University of Houston Libraries
Steve McCann, Digital Projects Librarian, University of Montana We can discover a lot about our users and how they use our Web sites if we
take time to observe their behavior online. Coombs offers an overview of the
tools and systems used to capture information, including log files from Web
servers, proxy servers, OPAC, and statistics from Interlibrary Loan system and
OpenURL resolvers. She talks about how to create a picture of what library’s
Web-based resources are being used and where, as well as the path followed
to discover them. McCann describes how "user personas" can effectively help
with Web site design. User personas function as a way to capture a user’s
point of view while filtering out a site designer’s own personal prejudices.
McCann walks you through the process of building user personas based on
analysis of Web site traffic logs and through a usability study at his university.
Take away lots of ideas for creating more effective Web sites.
Lunch Break 12:00 p.m. – 1:15 p.m.
Session C103 — Choosing the Right CMS 1:15 p.m. – 2:00 p.m. Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
Cheryl Stenstrom, Library Consultant, British Columbia Public Library There is an array of products that offer content management systems (CMS),
portal and blended solutions. What are some of the differences between portal implementations and CMS implementations and how are the two combined?
Wisniewski provides an overview of features and services and touches
on some of the tools. Stenstrom describes Mambo, a popular open source
CMS system that has won several awards, including "Best of the Show" at
LinuxWorld Expo. She shows how Mambo is being used as a publishing tool
and how other plug-ins are helping to foster collaboration and information
sharing among public librarians. Find out how easy Mambo is to install and
configure, the range of modules available, and how the tool has been received
by content providers and the community.
Session C104 — Web Services: Enabling a
New Generation of Library Technology 2:15 p.m. – 3:00 p.m. Frank Cervone, Information Technology Librarian, Northwestern Univ.
Larry Mrazek, President, LCM Research, Inc. “Web services” are services and components that can be used on the
Internet to provide extended functionality. Web services offer a standard of
providing information using XML-related technologies such as SOAP,
WSDL, and UDDI. Cervone explains how Web services extend the functionality of library services into new areas. Mrazek outlines methods of
using Amazon’s Web services to display additional information about
books, CDs, and other media types on a Web-based library catalog. Web
services provide an open interface to much of the content from Amazon’s
site, enabling libraries to include additional information (editorial reviews,
customer ratings, book covers, and similar items) from Amazon’s database
and also to analyze it.
Session C105 — Taxonomy for Metadata &
Information Architecture 3:15 p.m. – 4:00 p.m. Alice Redmond-Neal, Access Innovations Inc.
Information professionals remain experts in the development and management of controlled vocabularies and information structure and architecture. Redmond-Neal discusses building taxonomy structures that support enterprise goals, and illustrates integrating search and display to highlight relevance as well as to underscore placement of data is not straight-forward to achieve with a case study of Media Sleuth's portal uses a taxonomy to display all records tagged with an individual taxonomy term as well as to expand searching using all taxonomic equivalents.
Session C106 — Web Wizard’s Cool Tools
4:15 p.m. – 5:00 p.m. Darlene Fichter, Data Library Coordinator, University of
Saskatchewan
Frank Cervone, Information Technology Librarian, Northwestern Univ.
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
Marshall Breeding, Library Technology Officer, Vanderbilt University
Greg Notess, Publisher, Search Engine Showdown New tools help library Webmasters get their jobs done faster, easier and better
than ever before! Experienced Webmasters share their top picks from the
past year covering the gamut of hosted applications, server side scripts, multimedia,
and other desktop tools. They highlight tools for people who are just
starting out as well as some advanced applications for Webmasters who like
to dig their teeth into a bit of code. The audience is invited to join in and ask
panelists for ideas as well as share their own picks.
Exhibit Hall Grand Opening Reception 5:00 p.m. – 7:00 p.m.
General Conference — Monday, October 24th Track D: Digital Resources De Anza II
This track focuses on how libraries are managing and optimizing digital
resources to carve out new services and new positions for libraries within
their communities. The libraries highlighted are "going where no libraries
have gone before" in creating and operationalizing ways to manage and
deliver digital content today and secure it for tomorrow. Organized and moderated by Rebecca Jones, Dysart & Jones
Associates
Coffee Break 9:45 a.m. – 10:15 a.m.
Sessions D101 & D102 — Institutional Digital Repositories 10:15 a.m. – 11:00 a.m. & 11:15 a.m. – 12:00 p.m. Frank Cervone, Information Technology Librarian, Northwestern Univ.
James King, Chief Librarian, Naval Research Laboratory By leading the way in institutional digital repository implementation, libraries
have an opportunity to move from being passive transfer agents of information
to active partners in dissemination. As digital publishing technologies
transform the structure of scholarly communication, libraries must—and, in
some cases—are setting the pace. All librarians need to understand why these repositories are critical, the issues involved, and the progress now underway.
Learn about the issues, the progress, the libraries that are leaders today, and
the factors related to selecting digital repository software.
Lunch Break 12:00 p.m. – 1:15 p.m.
Session D103 — Global Content Integration 1:15 p.m. – 2:00 p.m. Donna Scheeder, Director, Law Library of Congress The Global Legal Information Network (GLIN) provides an interesting model
for initiatives to create databases from primary content in many languages.
This session will discuss the challenges faced by GLIN and the 54 member
countries in integrating the authentic legal documents of the nations of the
world into a one-stop shopping source for comparative legal research using
authentic source material.
Session D104 — Mobile Learning: Where Will It Take Us? 2:15 p.m. – 3:00 p.m. Steve Schafer, Director, Library Services, Athabasca University (AU):
Canada’s Open University
AU specializes in distance learning and is one of the fastest-growing institutions
in Canada, with course registrations nearly doubling in 5 years. Schafer
looks first at how library services to distance students contribute to student
success and to the growth of AU, then discusses how AU library services
might evolve, integrating new technology into its processes to meet the unique
expectations of the "video game generation" and those who are using handheld
PDA devices.
Session D105 — Playing in the Digital Sandbox 3:15 p.m. – 4:00 p.m. Bruce Heterick, Director, Library Relations, JSTOR ARTstor is a non-profit initiative, founded by The Andrew W. Mellon Foundation,
with a mission to use digital technology to enhance scholarship, teaching,
and learning in the arts and associated fields. In creating a large, online
aggregation (~500,000) of digital images that can be used for teaching and
research, one of the key challenges is to enable users to have a range of ways
to integrate their individual and institutional content with content from ARTstor,
either within ARTstor’s Digital Library or in existing institutional environments
(including interoperating with other digital repositories). This session
focuses on intellectual property challenges, early lessons from ARTstor
participants about interoperability, and lessons learned in creating APIs for
importing content and integrating with other repositories, as well as tools
developed and a few of the collaborative efforts underway to facilitate "playing"
in that vast digital sandbox.
Session D106 — Glassworks: The Public Library
as the Center of a Digital World 4:15 p.m. – 5:00 p.m. Erica Reynolds, Web Content Manager, Tim Rogers, Associate
Director of Operations & Sharyl McMillian-Nelson, Reference
Manager, Johnson County Library
To create glass, you must heat a mixture of raw materials to such an extreme
that their molecular bonds break and then quickly cool the newly created
substance in order to lock the atoms into a random state before they can form
into a perfect crystal arrangement. In other words, glass, the very substance
that makes our high-speed digital networks possible through fiber optics, is
a type of frozen chaos. The potential for glass, like the potential of digital
resources, is limited only by our imaginations. The goal of the Johnson County
Library’s Web site is to become the center of everything local and to create
a clearinghouse of digital community information. To realize this goal requires
creating, repackaging, and organizing content and providing the staff to
develop and support the content. Using glassmaking as a metaphor for community
Web development, presenters discuss the planning and future of the
library’s focus on creating and managing locally relevant Web content.
Exhibit Hall Grand Opening Reception 5:00 p.m. – 7:00 p.m.
