| FEATURES |
The Mom-and-Pop-Shop Approach
to Usability Studies
Improve users' visits to your Web site by doing as any smart business
would do: Lay out a logical floor plan, create pleasant displays and windows,
and stock your shelves high with information! Find out how customers want
to navigate your "store" in this ground-up approach to creating and implementing
a usability study.
by David King |
Page 12 |
Earning
the Stamp of Approval: How to Achieve Optimal Usability![[Full Text]](https://www.infotoday.com/cilmag/ft.gif)
When the users of this government library heard that its Web site was
going to be revamped, they worried that it might not meet the original's
high standard. Here's how the librarians there listened to their customers,
trained staff, and conducted usability testing to make sure they met their
users' expectations.
by Susan Makar |
Page 16 |
A Tale of Two Needs: Usability
Testing and Library Orientation
Since there's never enough time for all your tasks, it makes sense to
start combining tasks to achieve two goals with one project. This trio
used their library orientation sessions as chances to perform Web site
usability testing on new students. Read their reasoning, procedures, and
results and see if this idea might work for you too.
by Janet Crum, Dolores Judkins, and Laura Zeigen |
Page 22 |
Getting Two for the Price
of One: Accessibility and Usability
If you're a fan of two-for-one deals, you'll be glad to know this: Much
of the coding that makes your Web site more user-friendly also makes it
meet tandards for Web accessibility for disabled patrons. So if you design
carefully, you've done lots of your ADA work too! Let this state library
tech specialist show you tricks.
by Cheryl H. Kirkpatrick |
Page 26 |
| COLUMNS |
The View from the Top
Left Corner
Meaningful Web Statistics? Now You're Hitting on Something!
by Michael Schuyler |
Page 38 |
The Systems Librarian
What You Can Expect from The Systems Librarian
by Marshall Breeding |
Page 47 |
Coming Full Circle
The Usability Toolbox
by Andrew K. Pace |
Page 50 |
Digital Librarianship
Search Software Usability Issues
by Péter Jacsó |
Page 53 |
Online Treasures
How to Make Your Library's Web Site Your Patrons' Favorite
by Janet L. Balas |
Page 55 |
| DEPARTMENTS |
Editor's Notes
Great New Content in
CIL
by Kathy Dempsey |
Page 6 |
| Newsline |
Page 8 |
Newsline Reports
LITA Forum 2002: 'Making Connections' in Houston
by Andrew K. Pace and Timothy S. Mori |
Page 9 |
| People & Places |
Page 58 |
| SPECIAL
SECTIONS |
ILS Marketplace: CIL's
Quarterly Series on Library Automation Markets
January 2003: Public Libraries
by Pamela Cibbarelli |
Page 31 |
| CIL 2002 Conference Preview |
Page 41 |
| How to Contribute
to CIL |
Page 46 |
| ADVERTISING |
| Library
Tech Connection [PDF] |
Page 70 |
| Index
to Advertisers |
Page 71 |
