| FEATURES |
Distance
Education and Virtual Reference: Where Are We Headed?![[Full Text]](../ft.gif)
The virtual reference
guru talks about how distance education prompted the need for distance
librarianship. Then he explains what's happening today, and speculates
about tomorrow.
by Steve Coffman |
Page 20 |
Our
Experiment in Online, Real-Time Reference
Following Steve Coffman's
article is this story of an academic library that has started using virtual
reference software. The author and her fellow staff members tried out a
couple of packages, and she shares their experiences of testing and building
a chat-based reference service.
by Kelly Broughton |
Page 26 |
Delivering Library
Services to Remote Students
The librarian for off-campus
services at the University of Tennessee shares with us her strategies for
providing services to the students in UT's many satellite locations. Her
tools range from newer technologies such as chat and videoconferencing
to traditional methods like fax and U.S. mail.
by Margaret Casado |
Page 32 |
Creating Alleycat,
a Virtual Library Catalog
ILL services were so
unwieldy and expensive that many libraries in this consortium were not
able to market them to their patrons. They needed a new, more efficient,
cost-effective system, so they built Alleycat, a high-tech virtual catalog
with a built-in ILL system.
by Lauren Stokes
and Karen Wilber |
Page 40 |
| COLUMNS |
The
View from the Top Left Corner
If I Had a Hammer
by Michael Schuyler |
Page 46 |
Coming
Full Circle
Distance Learning Service: It's Closer
Than You Think
by Andrew K. Pace |
Page 49 |
Building
Digital Libraries
Know Thy Remote Users
by Kim Guenther |
Page 52 |
Online
Treasures
Distance Services: Researching Today’s
State-of-the-Art Technology
by Janet L. Balas |
Page 56 |
| DEPARTMENTS |
Editor's
Notes
Reaching Faraway
Patrons
by Kathy
Dempsey |
Page 6 |
| Newsline |
Page 8 |
| People &
Places |
Page 60 |
| SPECIAL
SECTION |
| How
to Contribute to CIL 2001 |
|
| ADVERTISING |
| Library
Tech Connection |
Page 62 |
| Index
to Advertisers |
Page 64 |
•
VOLUME 21, NUMBER 4 — APRIL 2001 •