Karen White works for LAC Group on assignment at the U.S. Agency for International Development. She has been the Library Team Lead at the USAID Knowledge Services Center for 5 years. Prior to that, she was the Director of the National Resource Center on AD/HD through a cooperative agreement with CDC. She also served as Director of Reference Services at ASTD. She has published in Information Outlook and has presented at numerous conferences, including the 2011 and 2010 SLA annual conferences.