International Ballroom Center Keynote — The Internet: Enhancing Digital Work & Play 9:00 a.m. – 9:45 a.m.
Lee Rainie, Director, Pew Internet and American Life Project
The Internet makes up the core of our digital world and is responsible for many changes in our behavior. Rainie discusses his project’s current findings
about how people use the Internet and looks at the profound impact ubiquitous connectivity is having and will continue to have on the way
people interact, participate in groups, and influence their surroundings in the future.
International Ballroom Center Track A – Search Engines
Search engines (SEs) rule today. Hear the latest tips, thoughts, and speculations
about SEs, libraries, and information professionals. Moderated by Anne Mintz, Forbes, Inc.
Coffee Break — A Chance to Visit the Exhibits 9:45 a.m. – 10:30 a.m.
Session A301 — The Best of Resource Shelf: SE Update 10:30 a.m. – 11:15 a.m. Gary Price, Director, Online Resources, Ask Jeeves & Publisher, ResourceShelf.com
Our expert shares his top tips and techniques from the search and search
engine world to equip you with what you need to deal with our challenging
digital world.
Session A302 — SEs and Libraries:
The Role of Libraries on the Internet 11:30 a.m. – 12:15 p.m. Moderator: Erik Arnold, Program Manager, Vivisimo, Inc.
Chip Nilges, VP, OCLC New Services Division Gary Price, Online Resources, Ask Jeeves Clifford Guren, Director of Publisher Evangelism, MSN Search Content Acquisition
A panel discussion with representatives from OCLC, AskJeeves, MSN and the library community.
Lunch Break — A Chance to Visit the Exhibits 12:15 p.m. – 1:45 p.m.
Session A303 — Measuring the Impact of Google 1:45 p.m. – 2:30 p.m. Marshall Breeding, Director, Innovative Technologies and Research,
Vanderbilt University Library
The Vanderbilt Television News Archive, existing in the “hidden Web” since
1995 with over 750,000 text-laden records, has been exposed to Web search
engines for over a year. The results have monitored how Google and the
other search engines have harvested the site and tracked the impact that
searching on the open Web has had on the Archive’s primary Web site and
in requests for services. Come hear what the results are indicating.
Coffee Break — A Chance to Visit the Exhibits 2:30 p.m. – 3:15 p.m.
This session looks beyond what’s happening today and provides insights
about searching in the future.
Session A305 — Is Google the Next Dialog?
4:15 p.m. – 5:00 p.m. K. Matthew Dames, Founder & Principal, Seso Group LLC, & Publisher, Search & Text Mining Report
Most database providers bill themselves as companies providing terabytes’
worth of data that can be searched with speed and precision. Yet, since its incubation in a Stanford dormitory, Google has revolutionized the way we
receive our information. Through its savvy use of P2P-based distributed computing;
innovations such as Google Print, Google Scholar, and its Toolbars;
its surprisingly efficient (and inexpensive) development platform, Google
Labs; and the ability to monetize any type of information stream through its
ad programs; Google has effectively moved computing and information
retrieval off the desktop and onto the network. And it has done all this while
not charging a penny for much of the information to which it provides access.
As a result, Google is in the process of changing the way information is transferred
while potentially rendering obsolete traditional database companies
such as Dialog, Lexis Nexis, and Factiva. How can librarians and info pros
thrive in the new Google environment at a time when most of the public
believes that Google is making librarians unnecessary?
International Ballroom West Track B – Digital Systems & Operations Using new tools, systems, and strategies to survive in a digital information
world, our speakers provide practical advice, ideas, and working examples
of digital systems and operations. Moderated by Anne Marie Del Vecchio, LexisNexis
Coffee Break — A Chance to Visit the Exhibits 9:45 a.m. – 10:30 a.m.
Session B301 — Utilities for Safeguarding Your Computing Environment 10:30 a.m. – 11:15 a.m. Frank Cervone, Assistant University Librarian, Northwestern University
This session discusses and demonstrates free, or inexpensive, products that
provide protection against adware, malware, spyware, viruses, etc. Get the
latest tips to keep your IT area safe.
According to a recent Florida State University study, 18 percent of public
libraries have wireless nets already installed, 21 percent will by next year, but over 60 percent have no set plan. No matter which category applies to
your library, it’s important to hear the latest word in this fast-moving technology.
This session looks at the state of the art in wireless LANs in libraries
as the standards continue to evolve and security and authentication remain
challenges. Learn the latest alphabet soup of Wi-Fi terms and practices and
how to best deploy wireless networks in a library setting.
Lunch Break — A Chance to Visit the Exhibits 12:15 p.m. – 1:45 p.m.
Session B303 — Open Source Software for Libraries 1:45 p.m. – 2:30 p.m. Glen Horton, Technology Coordinator, Greater Cincinnati Library
Consortium Rob Withers, Aaron Shrimplin & Rob Casson, Webmasters,
Miami University Libraries
Free/open source software has been around for a long time. Even though
the open source concept has many of the same principles that libraries promote,
much of this software has traditionally lacked the usability and features
of its commercial counterparts. Today, many open source projects
have “grown up” and now have benefits over commercial software. Horton
showcases several projects that libraries can use on their staff/public computers
and servers to supplement or replace costly, proprietary software.
Withers discusses how his library connected users with resources in a personalized,
efficient manner using open source tools and the university’s
new portal. Withers and colleagues share their technologies and lessons
learned.
Coffee Break — A Chance to Visit the Exhibits 2:30 p.m. – 3:15 p.m.
Session B304 — Technology Project Management
3:15 p.m. – 4:00 p.m. Cynthia Hsieh, Head of Technical Services, University Library/
University of the Pacific Gayane Merguerian, Library Web Manager, &
Martin Mehrling, Digital Systems Specialist, Northeastern
University Libraries
This session presents two looks at technology project management—learning
from mistakes and partnering. Hsieh uses a real-life catastrophic ILS
migration project as an example to describe various mistakes to avoid in
system selection, planning, profiling, data conversion, training, and implementation.
Merguerian builds on the CIL05 presentation of Frank Cervone,
Northwestern University, who argued that libraries must play a key role in
the development of digital repositories. Many libraries are participating in
open source digital repository initiatives, but this approach may not be for
everyone due to the considerable staff time and expertise required. Merguerian
describes a different path, partnering with a library system vendor,
Innovative Interfaces Inc., to develop an integrated digital repository system
and demonstrates the benefits and challenges of this approach, sharing the
current results of the initiative. Both speakers offer a great look at technology
management best, and worst, practices.
Session B305 — Can Your Library Automation Software Do This? 4:15 p.m. – 5:00 p.m.
David Hook, Manager, Operations Information and Configuration
Management, MDA
MDA’s intranet uses about 30 different Inmagic databases to perform a wide
variety of tasks, from managing internal document collections to hosting
online auctions. This session shows some creative uses for Inmagic databases,
beyond posting your library catalog online, including records management,
supplier selection, discussion forums, newsletter generation, and
many more. Hear tips for further developing your software.
International Ballroom East Track C – Digital Reference & Services This track highlights how libraries and library suppliers are harnessing technology
to offer clients never-before-possible services.
Organized and moderated by Rebecca Jones, Dysart & Jones Associates
Coffee Break — A Chance to Visit the Exhibits 9:45 a.m. – 10:30 a.m.
Session C301 — Virtual Teaching Moments:
Co-Browsing & Reference 10:30 a.m. – 11:15 a.m. Clara Hudson, Public Services/Virtual Reference Librarian, University of
Scranton Library Amanda Etches-Johnson, Reference Librarian, McMaster University
Instant messaging (IM) might be useful for quick and dirty reference, but the
co-browse screen elevates the virtual environment to an interactive experience.
With the implementation of the co-browse interface, the virtual reference
experience has moved from Q&A to a teaching/learning environment.
As part of the Association of Jesuit Colleges and Universities collaborating to
provide 24/7 virtual reference to 23 institutions, Hudson discusses how the
tutor.com co-browse interface is used with an IM type chat function, scripts,
and file-sharing features to provide next generation virtual reference (VR).
Etches-Johnson discusses how McMaster University uses IM as a low-cost,
high-tech way to provide service to users already comfortable with the technology.
She discusses it’s use as a virtual reference tool.
Session C302 — SMS in Libraries: The Killer AP? 11:30 a.m. – 12:15 p.m.
John Iliff, Library Technology Development Consultant, Palinet
Estimates are that well over 1 billion text messages are sent from cell phones
each year. As all of that data slings from location to location, in many libraries
the extent of discussion about cell phones is to ban their use in quiet study
areas. Yes, cell phone use can be annoying, but we are losing site of the picture
if we do not jump into connecting with our users, our clients, with a technology
that is ubiquitous and easy-to-use. From cabbies to pre-teens to the
presenter’s 82-year-old mother, cell phones are the killer technology application.
See how Iliff explains some of the potential of short message service
(SMS or texting) in the library setting.
Lunch Break — A Chance to Visit the Exhibits 12:15 p.m. – 1:45 p.m.
Session C303 — Delivering Individualized Library Content: Wide Open Portals 1:45 p.m. – 2:30 p.m. Tom Ipri, Connelly Library, La Salle University
This session goes beyond his February 2005 Computers in Libraries article,
“Opening the Portal to Better Relationships,” where he outlined the steps
for bringing Connelly Library’s many services to La Salle University’s portal.
It looks at new ways to add even greater functionality to the portal, including
the use of HTML, RSS feeds, and third party software to strengthen the
library’s presence in the portal. In addition to discussing the technical
aspects, it explores how employing portal technology, Luminis software, has
built relationships on campus and led to the nomination for the 2005 Campus
Technology Innovators Award.
Coffee Break — A Chance to Visit the Exhibits 2:30 p.m. – 3:15 p.m.
Session C304 — Adding a Personal Touch to a Virtual World
3:15 p.m. – 4:00 p.m. Pascal Lupien & Lorna Rourke, Academic Liaisons & Reference
Librarians, University of Guelph
This session discusses how one library looks at what their users are asking
about in order to be more aware of gaps in their understanding, their information
needs, and their expectations for library service. Lupien and Rourke analyze hundreds of VR and e-mail reference transcripts and the questions
they are being asked by students and faculty in VR to improve and enhance
many aspects of library service for users. Speakers share their insights into
their library needs and discuss applications being pursued, including creating
knowledgebases for staff and for library users, identifying and addressing
gaps in digital collections, changing the library Web site, creating new
online tutorials/pathfinders/handouts, and more.
Session C305 — Virtual Reference, IM Chat, & Beyond:
Taking Reference Services Out of the Library 4:15 p.m. – 5:00 p.m. Diane Kresh, Library of Congress Susan McGlamery, OCLC Joe Thompson, Maryland Ask Us Now! Laura Maldonado, Deborah Gaspar, & Sarah Palacios-Wilhelm, Gelman
Library, George Washington University
Reference librarians use a variety of online tools in the virtual world to best
serve their users and to facilitate connections to the best available librarians,
whether that librarian is next door or across the world. Learn how Library
of Congress has organized a Global Reference Network of reference librarians
around the world that greatly expands the expertise available to the
local library, including Maryland AskUSNow, which participates in both of
these networks and serves the visually impaired through its participation in
the InfoEyes project. Then hear the lessons learned by The Gelman Library
of George Washington University, which has participated in a collaborative
VR program for 5 years. Together with other member universities of the
Washington Research Libraries Consortium, the library provides remote students
with answers to detailed reference questions utilizing 24/7 software
and IM as a collaborative tool to familiarize staff with the technology.
Jefferson Room Track D – Digital Trends What’s happening on the bleeding edge of the information professional
world and beyond, but related to, the information world? What are some of
the new trends we should be tracking? Broaden your perspective and hear
some of the challenges and exciting opportunities we may face in the future. Moderated by Julia Schult, Assistant Librarian, SUNY Cortland
Coffee Break — A Chance to Visit the Exhibits 9:45 a.m. – 10:30 a.m.
Session D301 — Supporting the Digital World with Gadgets 10:30 a.m. – 11:15 a.m. Hope Tillman, Director of Libraries, Babson College
Gadgets and libraries is a fun but confusing space combined with the rapid
changes taking place in our digital world. Are they gadgets and or just toys?
Are they useful tools for information management and knowledge sharing?
Our experienced gadget gal and Internet pioneer shares what she sees happening
with gadgets in the information world, some examples of gadgets at
work in libraries, and some examples of new technologies yet to have library
applications.
Session D302 — Catalogs/OPACs for the Future 11:30 a.m. – 12:15 p.m. Roy Tennant, California Digital Library Andrew Pace, North Carolina State University Libraries
This session takes a look at the current state of the art of integrated library
systems and speculates on where OPACs are going in the future, including
the speaker’s hopes and fears.
Lunch Break — A Chance to Visit the Exhibits 12:15 p.m. – 1:45 p.m.
Session D303 — The Exploding Future of Social Communication 1:45 p.m. – 2:30 p.m.
Brian Pomeroy, The Children’s Hospital of Philadelphia
Many technological and social trends are converging that will transform the
way we communicate and share information in the coming years. Pervasive computing, social software, “smart mobs,” citizen journalism, mobile tools,
and disruptive information sources such as blogs, podcasting, and wikis are
“exploding” traditional information sources such as radio, TV, newspapers
...and libraries! The result is not only new ways to access and distribute
information, but a change in the very way people perceive their environment.
What are these changes, when will we see them, and how exactly do they
work? Who will thrive, and who will perish? What are the threats and opportunities
for traditional information professionals in the coming years?
Coffee Break — A Chance to Visit the Exhibits 2:30 p.m. – 3:15 p.m.
Session D304 — The Web 2.0 Challenge to Libraries
3:15 p.m. – 4:00 p.m. Paul Miller, Technology Evangelist, Talis Information Ltd
Currently, users of Internet services such as Google, Amazon, eBay and
Yahoo are enjoying fantastic, participative experiences. Unfortunately, the
same can’t be said about users of traditional library and information systems.
Here, the problem of silos of content held in different formats and hidden
to a wider audience is preventing vendors from easily and cost-effectively
building systems that can provide users with expansive and rich
experiences. Project Silkworm, a collaborative project led by Talis involving
partners from the public and commercial sectors, has investigated ways to
make the experience of library users akin to those enjoyed by other Internet
services. Hear about the key values around sharing and community and how
library vendors collaborate in order to begin to deliver better services.
Session D305 — The Net of the Future: Croquet 4:15 p.m. – 5:00 p.m. Marshall Breeding, Director, Innovative Technologies and Research,
Vanderbilt University
Breeding reports on the Croquet project, an exciting new environment for
collaboration and resource-sharing. Croquet gives us a preview of what the
next generation of the Web could look like… "a combination of computer
software and network architecture that supports deep collaboration and
resource sharing among large numbers of users within the context of a largescale
distributed information system. Along with its ability to deliver compelling
3D visualization and simulations, the Croquet system’s components
are designed with a focus on enabling massively multi-user peer-to-peer collaboration
and communication."
