| This
                                  month I look at a book to get you into Webmastering,
                                  if you haven't dabbled yet, a quick look at
                                  the state of classifying electronic resources,
                                  and then
  some legal issues for libraries and e-mail management.
                               
     The Accidental Webmaster
  by Julie M. Still
                                    ISBN: 1-57387-164-8
                                    Published: 2003
                                    Pages: 192 pp.; softcover
                                    Price: $29.95
                                  Available from: Information
                                    Today, Inc.143 Old Marlton Pike, Medford, NJ 08055;
 609/654-6266; www.infotoday.com
  If you have done a bit of HTML coding and
                                    are thinking of branching out into Webmastering
                                    on a small scale, this book will tell you
                                    what's in store for you. The author, a librarian
                                    and Webmaster at the Paul Robeson Library,
                                    Camden Campus, Rutgers University, begins
                                    by telling you how to get started with a
                                    small non-profit, friend's business, or whatever.
                                    She wisely points out a lot of the personnel
                                    issues, such as confirming who makes the
                                    design decisions right at the start. If you
                                    are thinking of working with a non-Web-savvy
                                    group, give them this short book to read
                                    first. They will have a better appreciation
                                    of the issues involved.
                                  This is not a technical book. It is a guide
                                    to the organizational, legal, and practical
                                    issues that you will face as a part-time
                                    or even volunteer Webmaster. I'm sure you
                                    would learn most of this on your own, but
                                    how nice to save the aggravation and get
                                    some pointers up-front.
                                  The book is divided into 20 chapters, covering
                                    such topics as setting policies, hosting,
                                    design issues, community building, fundraising,
                                    marketing, and several chapters devoted to
                                    specific types of sites (advocacy, religious,
                                    cultural, fan sites, etc.). Each chapter
                                    ends with a list of suggested readings--all
                                    print-based. I was astonished that no Web
                                    resources were referenced, except for a short
                                    list of six at the end of the book. I am
                                    definitely of the opinion that the best place
                                    to learn about the Web is on the Web.
                                  This is definitely not the book for the
                                    techno-geeks, but for those just putting
                                    a toe in the Webmastering murk, this is a
                                good beginning guide to the issues.
                                  
                                   
    High-Level Subject Access
                                      Tools and Techniques in Internet Cataloging
  edited by Judith R. Ahronheim
                                    ISBN: 0-7890-2025-4
                                    Published: 2002
                                    Pages: 115 pp.; softcover
                                    Price: $24.95
                                    Available from: Haworth
                                    Information Press, 10 Alice Street, Binghamton,
                                    NY 13904; 607/771-0012; www.haworthpress.com. (Also published as the Journal of Internet Cataloging, vol. 5, number 4, 2002.)
  The six articles in this slim book, edited
                                    by Judith Ahronheim, a metadata specialist
                                    at the University of Michigan Graduate Library,
                                    give a broad perspective of attempts to map
                                    existing classification schemes with user
                                    or context-based terminologies. Essentially,
                                    to manage the proliferation of electronic
                                    resources that librarians want to present
                                    to the user, there is no longer time to manually
                                    classify the resources with applicable subject
                                    terms. The goal is to use classification
                                    that is already in the OPAC record, whether
                                    it is LCSH, Dewey, or whatever, and to map
                                    those codes to corresponding hierarchical
                                    subject terms (á là Yahoo!)
                                    that the user can understand and browse.
                                  The first article compares the number of
                                    top terms, depth, and structure of hierarchies
                                    of the major library classification schemes
                                    with those of Yahoo! and LookSmart and concludes
                                    that they are very similar. The next three
                                    papers describe pilot projects at Columbia
                                    University, University of Washington, and
                                    University of Michigan to map LC classification
                                    codes to specific new taxonomies to enable
                                    users to see lists of library resources categorized
                                    by subject. These give some insight to the
                                    practical and technical issues involved in
                                    mapping.
                                  The last two papers look more at the political
                                    and social issued involved in classifying
                                    and presenting resources and using particular
                                    terms to do so. The MyLibrary portal at NC
                                    State is described and issues related to
                                    student use and preferences are discussed.
                                    One questions how easy we need to make research
                                    for the students. And finally, the last paper
                                    describes a U.K. initiative to map different
                                    taxonomies and thesauri from different subject
                                    areas to facilitate cross-disciplinary searching.
                                  There is much happening in the area of
                                    taxonomy development, but mostly it seems
                                    new taxonomies are sprouting like mushrooms.
                                    It is good to think of ways to map different
                                    schemes to ultimately facilitate the users'
                                    seamless venture through any kind of electronic
                                    resource. This book is but the tip of the
                                iceberg.                                                                                                       
                                 
     The Library's Legal Answer
                                      Book
  by Mary Minow and Tomas A. Lipinski
  ISBN: 0-8389-0828-4
                                    Published: 2003
                                    Pages: 350 pp.; softcover
                                    Price: $48.00
                                    Available from: ALA
                                    Editions, American Library Association, 50
                                    East Huron Street, Chicago, IL 60611; 866/746-7252;
                                    www.alastore.ala.org                                  
                                    How I regret that this book is necessary,
                                    but in our litigious society, it may be a
                                    lifesaver. Although the book is written by
                                    lawyers (both also with library science degrees),
                                    and they occasionally lapse into legalese,
                                    the book is fairly readable and certainly
                                    thoroughly documented. Every point they make
                                    is footnoted and referenced.
                                    The book is written in the style of FAQs.
                                    Each chapter begins with a lengthy list of
                                    questions that a librarian may ask, and then
                                    each question is answered in order within
                                    the chapter. The nine chapters cover copyright,
                                    Web page design and linking, Internet access
                                    and filters, ADA compliance, privacy, public
                                    displays, professional liability, employment,
                                    and friends of the library and lobbying issues,
                                    all with a direct focus on libraries. It
                                    is highly unlikely that you will read the
                                    book from cover to cover, but it is easy
                                    to find the topic you want from the list
                                    of questions in each chapter.
                                    The book cannot substitute for legal advice
                                    (as the authors clearly state), but it is
                                    a good guide to the major issues affecting
                                    libraries today. There are lots of things
                                    covered that I never even thought about,
                                    like a "love contract" for romantically involved
                                    employees and liability for writing book
                                    reviews, and plenty of issues like copyright
                                    that I hear endlessly, but am never quite
                                    sure what the law exactly is. If you are
                                    like me, you'll find this book a useful guide
                                for staying out of trouble with the law. 
                                                                                                                                       
      E-Mail Rules: 
  A Business Guide to Managing Policies, Security, and Legal issues for E-Mail
      and Digital Communication
  by Nancy Flynn and Randolph Kahn, Esq.
  ISBN: 0-8144-7188-9
                                    Published: 2003
                                    Pages: 254 pp.; softcover
                                    Price: $19.95
                                    Available from: AMACOM,
                                    American Management Association, 1601 Broadway,
                                  New York, NY 10019; 212/903-8316; www.amacombooks.org                                  
                                    Continuing in the legal vein--Randolph
                                    Kahn is an attorney while Nancy Flynn is
                                    a freelance author and e-policy expert--this
                                    book will help you to manage and set policies
                                    for the use of e-mail within your organization.
                                    If you worry about liability and compliance
                                    with the law, this book provides the "rules" you
                                    need to implement in your organization to
                                    control e-mail use and abuse.
                                    The book contains 37 rules and 37 chapters
                                    divided into seven main topics. The first
                                    makes the case for e-mail management, using
                                    several real-life examples and statistics
                                    to show how your failure to implement policies
                                    can cost you and your organization in time,
                                    money, and other damages. Then comes the
                                    section on designing and implementing policies,
                                    with a variety of suggestions.
                                    Parts three and four may be the most interesting
                                    to librarians, as they deal with the requirements
                                    for maintaining e-mail as business and legal
                                    records. The authors describe a couple of
                                    software automation tools to help in categorizing
                                    and filtering e-mail messages, as well as
                                    discussing other archiving issues.
                                    Part five covers e-mail security, part
                                    six discusses managing other communications
                                    media like instant messaging and peer to
                                    peer networking, and part seven provides
                                    details on educating employees as to your
                                    e-mail policies and strategies.
                                    Unlike the previous book, this one is aimed
                                    at businesses rather than specifically libraries,
                                    but there is much that applies to anyone
                                    who can potentially have to deal with abuse
                                    of the organization's e-mail system. Better
                                    to be forewarned and prepared.  |