Chris Jasek is author of the pamphlet How to Design Library Web Sites to Maximize Usability (see http://libraryconnect.elsevier.com/lcp/0502/lcp050201.html) published by Elsevier Library Connect. He earned his BS in computer science and a master’s degree in human factors engineering from the University of Illinois, and then started his career with Reed Elsevier. For the past 13 years, while working for LexisNexis and Elsevier, he has helped design and ensure usability of ScienceDirect, Scopus, nexis.com and other information products. Today Chris manages Elsevier’s User Centered Design Group, which he helped form.