Nicholas Tomaiuolo
and Joan Packer look at the growing demand for e-mail reference services
and how librarians can best handle and staff an electronic help desk.
[Page
32]
Jane Bambrick provides
the “stats” on this search service to see if this product is going to be
a hit with its users or never make it out of the minors. [Page
36]
Susan Klopper buckles
up to take a spin through the promises and perils offered to consultants
who need to find online market intelligence for demanding customers. [Page
42]
If you do presentations
that would be enhanced by Internet examples, Steven Bell tells you how
you can be sure a techno-glitch won’t leave you high and dry. [Page
54]
In “A Pig in a Poke,”
bq jumps into the frying pan and asks how the traditional pay-before-you-deliver
policy can be updated to better serve clients and searchers alike. [Page
6]
Amelia Kassel plugs
into Powerize.com to check out if its 2,400 free premium sources offer
the same quality as traditional, fee-based services. (Includes complete
listing of free sources in Excel format.) [Page 10]
Doris Helfer is mad
as “L” and she’s not going to take how graduate programs are doing away
with library science programs, a degree at a time, anymore!
[Page 29]
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