Monday Evening Session
7:30 p.m. - 9:00 p.m. Grand Ballroom (U.S. Grant) Quality Issues, Concerns, Demands: SCOUG Guidelines Still Guide SPEAKERS:
True. Fast. Cheap. The standards still stand. Information professionals want quality data. The Internet has changed the definition of Cheap and the shape of Fast and confused the criteria for True. Over a decade ago, the Southern California Online Users Group issued guidelines for what searchers want from their information services and how they judge quality. Those guidelines still stand. This open forum will let Internet Librarian 99 conference participants share their problems, their needs, and their wishes with each other and with vendor attendees. Come and listen, but, most of all, come to talk. Users know best. |
9:45 a.m. - 10:30 a.m.
Coffee BreakA Chance to Visit the
Exhibits
Track A Building a Business Plan for Earths Biggest Library |
In a unique session designed to challenge both speakers and participants, this Internet Librarian conference will attempt to work out the implementation issues for the concept and build a plan of action to make it a reality. Speakers will represent major potential players in the creation of such a massive virtual enterprise, players from a variety of fields including ecommerce, business logistics, book publishing, software development, cost and revenue analysis, and, of course, libraries.
Librarians owe the world and its Web a revolution. This could be it and you could be there when it starts.
At a minimum, you will come away with many practical new insights about operating on the Net that you can directly apply to your day-to-day work and a vision of how to assemble the working components of ecommerce into a library setting.
Organized and moderated by Steve Coffman, FYI, County of Los Angeles Public Library
10:30 a.m. - 11:15 a.m.
Session A1 Earths Biggest Library:
The Concept
Steve Coffman, FYI,
County of Los Angeles Public Library
Georgia Brown, VP
OCLC
Suppose we had a catalog
that listed not all the millions of titles available from libraries around
the country or even around the world. Suppose it included reviews,
tables of contents, cover art, personal recommendations, etc. as the catalog
at Amazon.com does. Suppose we could convert this catalog into the
a huge subscription library built around a high-volume interlibrary loan
service that would let anyone with Web access order any thing they wanted
day or night.
11:30 a.m. - 12:15 p.m.
Session A2 How Would It Work? Building
the Catalog and Inventory System
Bob Doran, Senior
VP, Baker and Taylor
Ralph LeVan and Pat
Stevens, Office of Research, OCLC
Beth Lind, iXL Internet
BooSsense Team
What central catalogs or
equivalents already exist? How could we upgrade a single major catalog
to meet the selection needs of users around the country? How could
we integrate linked catalogs into a coherent, effective system? How
can we convert online circulation data into an integrated inventory system?
At the local library end of the system, we need to know what's on the shelf
or when what's off will return. At the central system, we need to
link each item and its source to the identity of the virtual patron.
12:15 p.m. - 2:00 p.m.
Lunch BreakA Chance to Visit the
Exhibits
2:00 p.m. - 2:45 p.m.
Session A3 How Would It Work? Building
an Ordering and Shipping System
Mary E. Jackson, Senior
Program Officer,Access Services, Association of Research Libraries
Ronald Wohl and Mark
Haas, Ronald Wohl & Associates
What is the best design
for a high-volume interlibrary loan system? How can we build a system
simple enough that the least experienced staff member of the local library
could find and fetch and ship items out? At the same time, the system
would need to guarantee delivery to the right person, record each stage
of the transaction, insure the virtual patron's liability for the borrowed
item, and generate useful management information for headquarters.
What kind of shipping arrangements would it take to support the operation?
What special packaging for multiple mailings and returns? What role
would digital information play in the system?
3:00 p.m. - 3:45 p.m.
Session A4 How Would It Work? Calculating
Costs and Revenues
George Relles, Pricing
Consultant
Mary Ellen Mort,
Internet Developer
What prices would the target
consumer accept? What third-party revenues, e.g. libraries
themselves, pay for what levels of service? What advertising and
sponsorship revenues would accrue? What partnerships and affiliate
programs could we develop and what revenue could they generate? What
investment would it take to get the project off the ground and who might
fund it?
3:45 p.m. - 4:15 p.m.
Coffee BreakA Chance to Visit the
Exhibits
4:15 p.m. - 5:00 p.m.
Session A5 Would It Work? An Interactive
Round-Up
Steve Coffman, FYI,
LAPL
Cindy Cunningham, Director,
Browse Program, Amazon.com
Barbara Quint, Editor,
Searcher Magazine
Roy Tennant, Digital
Library Project Manager, University of California, Berkeley
All panelists from earlier
presentations
Lets review the business
plan we have built. What have we forgotten? What have we underestimated?
Where do we go from here?
Track B Content Strategies |
Speakers from all sectors describe the successes, uphill battles and legal and theoretical considerations from which we can all benefit.
Organized and moderated
by Rebecca Jones, Dysart & Jones Associates
10:30 a.m. - 11:15 a.m.
Session B1 Integrating Internal
& External Content: Technologies & Strategies
Steve Sexton, Senior
Director of Knowledge Management for NEXIS, LEXIS-NEXIS
Using live case studies,
Sexton discusses how organizations are pulling together disparate pockets
of internal knowledge and fully integrating these with vendor supplied
content to enable libraries to deliver one information solution to their
clients. Actual customer case studies will be presented.
11:30 a.m. - 12:15 p.m.
Session B2 Creating Your Own Virtual
Depository Library
Jerry Breeze, Documents
Service Center, Columbia University
Saundra Williams,
Government Publications, University of Memphis
There are 1351 libraries
in the federal depository library system. More libraries would like to
have this status but it is almost impossible to be designated as a new
depository at this point. Other libraries would like ready access to depository
materials but cannot comply with some of the requirements. With the rapid
implementation of Web publication by US government agencies and the GPO,
any library public, academic, school or special can create its own
virtual depository as a DIY project. Hear how Web tools can put together
a customized electronic depository that meets individual library needs.
12:15 p.m. - 2:00 p.m.
Lunch BreakA Chance to Visit the
Exhibits
2:00 p.m. - 2:45 p.m.
Session B3 XML: Turning Text into
Data
Huh?
Deborah Seys, Information
Solutions Specialist, Hewlett Packard Research Labs Library
XML will change the way
in which we create, manage and retrieve text in all environments. By providing
a means to intelligently tag specific bits and pieces of a text, XML will
allow us to deconstruct and reassemble a publication at will as if we
were creating a report out of a database. Seys discusses XML from this
perspective, presenting many questions and as many answers as the technology
allows right now.
3:00 p.m. - 3:45 p.m.
Session B4 Enterprise-Wide Content
Strategies: You Can't Afford Not To!
Marsha L. Fulton, Director,
AskNetwork, Arthur Andersen LLP
AskNetwork has been negotiating
enterprise-wide contracts for the past few years, realizing and documenting
cost-savings that senior management cannot ignore. Marsha discusses
how this approach and these contracts are an essential part of an organization's
strategy for managing external content. She also describes how to analyze
the cost-savings, and future developments they foresee in this area, particularly
with content streaming.
3:45 p.m. - 4:15 p.m.
Coffee BreakA Chance to Visit the
Exhibits
4:15 p.m. - 5:00 p.m.
Session B5 Extending Your Collection
Terence K. Huwe,
Director of Library & Information Resources, Institute of Industrial
Relations, University of California, Berkeley
Susan Calcari, Director,
Internet Scout Project, University of Wisconsin
Problem: helping users
find relevant, valid, Internet resources and subject gateways that extend
your library collection for them. Possible solutions: Calcari describes
the Isaac networks approach a virtual network that creates a single
searchable collection of metadata. Huwe discusses UCs use of Database
Advisor to search across database boundaries, and SilverPlatter Informations
KnowledgeCite Library as a commercial solution.
Track C Integrating the Net |
Organized and moderated
by Pamela Cibbarelli, Cibbarellis
10:30 a.m. - 11:15 a.m.
Session C1 Electronic Journals:
Concerns and Practices
Susan S. Berteaux, Shelley
Shaffer and Brandon Oswald, Scripps Institution of Oceanography
Library, University of California San Diego
Weiling Liu, Ekstrom
Library, University of Louisville
Scripps Institution staff
receive many print copies of earth science journals to which it also has
electronic access through site licenses. Results of a study done to determine
the timeliness of the receipt of the electronic version compared to the
timeliness of receipt of a print version provides insight into the possibility
of relying solely on electronic journals. With little satisfactory vendor
supplied statistics, Ekstrom Library found it difficult to analyze how
well electronic journals have been used by patrons. In addition, use of
the USMARC 856 field to provide links to the journals created workflow
issues. Ekstroms innovative solutions to managing electronic journals
provides ideas for libraries struggling with these concerns.
11:30 a.m. - 12:15 p.m.
Session C2 Electronic Journals:
A Panel Discussion
Frances Knudson,
Research Library, Los Alamos National Laboratory
Susan E. Hahn, Bizzell
Library, University of Oklahoma
Electronic journals are
increasingly available, but many concerns arise about their use: the perception
of electronic journals in the tenure/review process; advantages/disadvantages
for libraries and readers; archiving back issues; cataloging; control;
ownership; and costs. Librarians are evolving methodologies for coping
with and answering these concerns. For example, cataloging of electronic
journals at Los Alamos National Laboratory Research includes storing all
of the metadata in the online catalog. This data is then exported to build
an electronic journals Web page. Our panel discusses these concerns which
effect all libraries, publishers, and aggregate providers of electronic
journals.
12:15 p.m. - 2:00 p.m.
Lunch BreakA Chance to Visit the
Exhibits
2:00 p.m. - 2:45 p.m.
Session C3 E-Books and E-Texts:
Web Publishing for Internet Librarians
Dr. Scott Plantz,
Chairman & CEO, e-medicine.com
Chris MacAskill, CEO,
Fatbrain.com
Technology and demand are
certainly pushing interesting changes in the world of e-books. This session
highlights two leading edge examples. emedicine.com is the developer of
a new networking online writing software package that allows authors and
editors from around the world to collaborate and write textbooks online
quickly and efficiently.
Fatbrain's ematter provides an avenue for authors, publishers and corporations to securely self-publish content online and receive a 50 percent royalty payment on every copy sold. Combining new secure document technology and Fatbrain's large and loyal customer base, the company has created a brand new channel for everything from short stories to manuals, speeches, out-of-print books or articles, screenplays and research reports.
Speakers describe the new
models, technology, and strategies driving their web publishing.
3:00 p.m. - 3:45 p.m.
Session C4 Approaches of California
Libraries to the New Millennium
Susan McGlammery, Metropolitan
Cooperative Library System
Norman Reeder, Torrance
Public Library
Libraries throughout California
are re-assessing their access to information statewide due to legislation
which was passed last year creating the Library of California. This has
spurred coordination among three major library consortia in Southern California
to develop a Technology Plan which includes a survey of technology in all
member libraries and a pilot project to implement Z39.50 access to a group
of seven public libraries which are automated on a variety of software
and operating systems. Susan McGlammery discusses the Technology Plan developed
by the three consortia and Norm Reeder focuses on the realities of implementing
Z39.50 access to the libraries.
3:45 p.m. - 4:15 p.m.
Coffee BreakA Chance to Visit the
Exhibits
4:15 p.m. - 5:00 p.m.
Session C5 The Collaborative OPAC
Betsy Cogliano, MITRE
Corporation Library
Carol Knoblauch,
Open Text
MITRE Corporation Library
is developing a database for research librarians that will allow them to
organize their research projects and share their results with other researchers.
Cogliano describes the effort including requirements, design, integration
with other systems and databases, interface, and implementation. Carol
Knoblauch addresses the de-humanization inherent in the virtual library.
Using intranet tools, librarians consolidate access to external and internal
resources and employ various means to identify and facilitate access to
high-value content. Still, with fewer visits to the library there are fewer
opportunities for librarians to broker information and for researchers
to interact with each other to compare findings and recommend documents
or colleagues as resources. Knoblauch discusses how the next generation
of WebOPACs feature document management and knowledge management environments
that encourages collaboration. The catalog provides a common forum for
collaboration across departmental and project boundaries to optimize enterprise
intellectual capital.
Track D WebWizard's Symposium |
Organized and moderated
by Andy Breeding, Compaq Computer
10:30 a.m. - 11:15 a.m.
Session D1 Opening the Door to Web
Site Usability
Elaina Norlin, Patricia
Morris and CM! Winters, University of Arizona
Jane Starnes & Dana
Wilson, Information Specialists, Intel Corp.
Increasingly, usability
techniques are seen as essential to good Web site design. In this session
you will hear what it takes to get started with usability testing and then
see how one Fortune 100 company redesigned their intranet site with user
participation.
11:30 a.m. - 12:15 p.m.
Session D2 Making Web Site Design
Work
Kevin Brewer, Science
Reference Librarian, Utah State University
Susan Thompson, Library
Systems Coordinator, California State University
Many factors go into the
design of a good Web site. This session addresses two: navigation and project
management. Learn the ins and outs of making your site easy to navigate
and then learn about the project management issues involved in a successful
Web site redesign.
12:15 p.m. - 2:00 p.m.
Lunch BreakA Chance to Visit the
Exhibits
2:00 p.m. - 2:45 p.m.
Session D3 Web Teams: Foresight
+ Hindsight = Website
Mary Ann Hight, Instruction
Librarian, Bates College
Margaret Mooney and
Carlos Rodriguez, University of California, Riverside
The best Web sites are
the fruit of effective collaboration. Building teams to build Web sites
is critical. The two case studies presented here focus on different collaboration
scenarios. Hight deals with cross-departmental teaming in an academic library.
Mooney & Rodriguez focus on virtual library collaboration and forging
discovery tools together across cubicles.
3:00 p.m. - 3:45 p.m.
Session D4 New Roles in the Web
Environment
Lyn Condron, Head
of Cataloging/Web Manager, Tufts University
As the world changes with
the Web, new roles and opportunities are emerging. New Web-era companies
are tapping the skills of the information professional. At the same time
Web driven changes are offering new possibilities in existing organizations.
Condron discusses the cataloguing team leader as Web manager.
3:45 p.m. - 4:15 p.m.
Coffee BreakA Chance to Visit the
Exhibits
4:15 p.m. - 5:00 p.m.
Session D5 Webwizards Roundtable
Darlene Fichter, Coordinator,
Data Library Services, University of Saskatchewan
Frank Cervone, Associates
Director Library Info Technology Services, DePaul University
Andy Breeding, Compaq
Computer
Designers of library Web
sites share their experiences and knowledge in this discussion of key components
of successful Web sites. This lively panel of experts touches on a range
of topics with specific emphasis on the lessons they have learned from
designing, managing and maintaining Web sites.
PreConference
Tuesday Wednesday
PostConference Internet@Schools
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