North America's Largest Technology Conference 
and Exhibition for Librarians and Information Managers 

General Conference
Wednesday, March 10th

Track J • Web Management
As the Net continues to expand at lightning speed, and the number of people and organizations depending on it increase, management is a critical issue. This track takes a look at key management issues: interface design, Web site mapping, Web management tools, metadata, and push technology.
Organized and moderated by Hope Tillman, Babson College, and Walt Howe, Delphi Internet Services.

9:00 a.m. - 10:45 a.m.
J1—Standards and Techniques for Evaluating Interface Design
Walt Howe, Delphi Internet Services Corp.
Cindi Nicotera, Reference/Instructional Development Librarian, Penn State–Berks
Elaina Norlin and Patricia Morris, University of Arizona, Tucson
CM! Winters, University of Illinois, Chicago

This two-part session emphasizes the importance of interface design for the usefulness of a Web site. Walt Howe will look at Web page design from the standpoint of the purpose of the page and the projected audience. Cindi Nicotera focuses on how the elements of interface design, such as physical layout and navigation, impact the users’ ability to retrieve information. Elaina Norlin, CM! Winters, and Patricia Morris have added a human element incorporating lessons from Human Computer Interface (HCI) literature. They review and present recommendations for the interface design criteria adaptable to a wide range of libraries featuring academic library Web-site and database design projects implementing these standards.

11:30 a.m. - 12:15 p.m.
J2—Using Web Site Mapping for Improving Web Design
Hope Tillman, Babson College, Babson Park, MA

A site map is a graphical representation of the structure of a Web site. As an alternative to textual listings, be they tables of contents, hierarchical lists, etc., a site map has the potential to provide additional insight into the weaknesses of a Web site’s structure. Tilman examines several software products designed to create site maps and shares insights into the intent of the Web site “map” and the problems with automated mappers.

2:00 p.m. - 2:45 p.m.
J3—A Comparison of Hot Web Management Tools
Hope Tillman, Babson College, Babson Park, MA
Walt Howe, Delphi Internet Services Corp.

In life, environmental changes cause species to evolve to fill each new ecological niche. The changing demands of Web development have spawned a diverse array of tools
to fill all the different needs created. This session discusses Web management tools including products, such as Net Objects Fusion, Lotus Notes Domino, Microsoft FrontPage, InContext Web Analyzer, and Cold Fusion, among others. They examine some of the latest and most capable site creation and management tools. These tools perform overlapping tasks, but they display surprising variety in overall coverage and details.

3:00 p.m. - 3:45 p.m.
J4—Developing Metadata for a Specialized Community: An Online Agricultural Database
Sherry Davids, Librarian/Cataloger, Technical Services Division, NAL
John Kane, Coordinator for Electronic Publishing and Archiving, Information Systems Division, NAL

The presentation looks at the application of metadata and markup standards in a distributed electronic network and a library setting, especially in relation to Dublin Core, GILS, MARC, and SGML. The National Agricultural Library’s presentation describes a recent project that involved evaluating descriptive metadata elements, proposing a new or revised metadata element set, mapping the metadata elements to MARC and Government Information Locator Service, recommending a standardized vocabulary and level of subject analysis to enhance the subject retrievability of the database records, and preparing a detailed implementation and workflow plan. Speakers share their learnings.

4:00 p.m. - 4:45 p.m.
J5—Is Push Technology Really Dead?
Wenda Webster Fischer, President, Info Source, Inc.

Push technology made a big splash in the information industry several years ago. Now many of the initial players have merged, gone out of business, or are out of the game. The concept of push information services is very much like SDL, Alert services, and other current awareness systems known to librarians. Given the right formula, can push technology be positioned to provide valuable information? What should we be learning from the experiences of the initial players in push technology?

Track K • Learning Track
This track covers the use of technology to facilitate, promote, and deliver numerous kinds of learning opportunities— training, instruction, and teaching. We’ll discuss everything from eliminating barriers to learning by using distance education, to hands-on approaches to using technology for instruction and training, to making Web-based tutorials and discussing why we want to do that, to solid advice and ideas in various technology training areas. A jam-packed learning track!
Organized and moderated by D. Scott Brandt, Purdue University.

9:00 a.m. - 9:45 a.m.
K1—Using Distance to Connect Networked Learning Environments
Alexius Smith, User Instruction Librarian, Hicks Undergraduate Library
Leslie Reynolds, Engineering Librarian, Segiesmund Engineering Library, Purdue University Libraries
Keith C. Wright, Department of Library and Information Studies, School of Education, UNC—Greensboro

Smith & Reynolds discuss how distance education programs use technology as an agent for creating an unbiased learning environment. Wright compares ideas and contrasts approaches to a distance education program for undergraduates in a library education setting using the TopClass course management software.

10:00 a.m. - 10:45 a.m.
K2—Elbow Grease on the Monitor . . . Hands-On Approaches
Brian D. Anater, Public Access Services Coordinator, St. Francis College
Marjorie Warmkessel, Humanities Librarian and Library Instruction Coordinator, Ganser Library, Millersville University
Karen Daniel Ellis, Library Instruction Coordinator, Shippensburg University
Priscilla D. Older, Music & Humanities Librarian & Reference Services Coordinator, North Hall, Library, Mansfield University

Anater looks at the steps for implementing an interactive, Web-based freshmen research skills course using various tools, including reflections on moving from print-base to Web-base instruction. Then, Warmkessel et al. look at the development of a collaborative computer-assisted library instruction project.

11:30 a.m. - 12:15 p.m.
K3—Going Up and Getting Over: Web-Based Tutorials
Melissa Becher, Reference Librarian, American University Library
Kathleen Shanahan, Reference Librarian, American University Library
Carole Hinshaw, Coordinator of Library Instruction, University of Central Florida
Athena Hoeppner, Librarian, University of Central Florida

This session reviews alternative approaches for using the Web. Speakers examine how to build a Web-based interactive tutorial in your library for outreach and instruction, as well as how to use an Internet-based tutorial to replace in-library workshops.

2:00 p.m. - 2:45 p.m.
K4—Information and Technology Literacy: Roles
Kimberley M. Donnelly, Assistant Professor & Reference Librarian, Schmidt Library, York College of Pennsylvania
Randle Gedeon, Education Librarian, Western Michigan University

Facilitator, Collaborator or Teacher? This session discusses the kinds of roles needed to accomplish information literacy in an academic setting. In addition, it looks at fashioning informed, technologically literate pre-service teachers and overlaying technology into a curriculum.

3:00 p.m. - 3:45 p.m.
K5—Training: Using the System
Katy Ginanni, Account Services Manager, EBSCO Information Services
Marcia Boosinger, Bibliographic Instruction Librarian, RBD Library, Auburn University
Kathy McClelland, Associate Director of Composition, English Department, Auburn University

A panel discussion with an assortment of practitioners with shared training goals. Provides an integrated overview on preparing for training, reviews what trainers need from a training session, and discusses training users and end users.

4:00 p.m. - 4:45 p.m.
K6—The Whole Technology Tomato: Internet Training Programs
Carol Adams, Consultant, Automation Services and Electronic Products
Robert R. Walsh, Consultant, Library Buildings and Networking, Library Development and Networking Division
Mary Dessypris, Government Services and Outreach Librarian, Archival and Information Services Division, The Library of Virginia

This presentation will delineate the progressive steps necessary to develop a comprehensive Internet training program for all staff levels at a variety of types of libraries. Panelists provide an entertaining look at how to make a training program effective, but also fun!

Track L • Intranet Librarians
With globalization a way of life, Intranets are now the information backbone for many corporations and institutions. Information that was once delivered via phone, fax, or mail is now instantly available electronically at all times. And who better than librarians to use their skills in making them effective communication and knowledge sharing vehicles. This track focuses on Intranet librarians who will share case studies of Intranets in their organizations, tips and techniques, as well as lessons learned.
Moderated by Donna Scheeder,Congressional Research Service, Library of Congress.

9:00 a.m. - 9:45 a.m.
L1—Intranet Librarian Success Test
Margaret “Peggy” Metcalf Carr, Carr Research Group
Connie Shearer, Sequent Computers

Libraries and information centers are all abuzz about instituting intranet development, and most have the desire to jump on the Web development bandwagon. All too often, however, library and information personnel get distracted from this motivation, and Web site development suffers. Take this eight-point test, developed by a Web consultant, to see if you qualify to be a successful Intranet librarian!

10:00 a.m. - 10:45 a.m.
L2—Monsanto’s Intranet: Case Study
Mark H. Williams, Information Resources & Services, Monsanto

Monsanto has a vibrant Intranet with a great deal of content. With eons of Intranet experience measured in Web years, Williams focuses on the management and development of his organization’s Intranet, the impact on library services, the key successes, and future challenges. In addition, he shares the lessons learned over the last four years.

11:30 a.m. - 12:15 p.m.
L3—The Intranet at Sequent Computer Systems
Linda Absher, Sequent Computers

This presentation illustrates the organizational principles of Sequent’s award-winning Intranet as a method of disseminating information within the company. It covers the roles and the relationship between the librarians and various content publishers and reviews, the use of metadata for cataloging and retrieval, customization, providing alternative views/access of information, searching, educating and supporting publishers, and users. Absher shares her experiences and knowledge for those interested in implementing Intranets within their work environments or simply interested in the role of electronic information dissemination within an organization.

2:00 p.m. - 2:45 p.m.
L4—The Four P's of Next Generation Intranet Development: Personalization, Portals & Proper Push
Howard McQueen, McQueen Consulting; Editor, Intranet Professional

Join Howard McQueen as he takes you into the near-future, where Corporate and government Intranet projects focus on Advance Content Management functionality, including site categorization and personalization, Portals and how content should be properly pushed to different users. Case studies will be presented on what's being done today to integrate internal and external content will be presented, plus some exciting theories on where technology is headed in the next 12 months.

3:00 p.m. - 3:45 p.m.
L5—Intranet Ornamentation: Getting the Attention You Deserve
John Sinclair, Chief Librarian, Edmonton Sun
Julie Kirsh, Toronto Sun News Research Centre

Explore cool technologies and hot ways to decorate your corporate Intranet pages. Customize and randomize important URLs with Server Side Includes (SSIs). Add functionality and fun with jumpin’ Java applets and jivin’ JavaScript. Develop awesome animations and flying library logos with the latest authoring tools. Dazzle your Web audience with audio and video content. Impress your IS Dept. with a proposal to set up streaming servers. The session assumes a basic knowledge of Web technology and HTML The material will be a potpourri of the technical “how to”, the political “what for”, and actual working examples of “way cool” Web add-ons.

4:00 p.m. - 4:45 p.m.
L6—Publishing Dynamic Content via Corporate Intranets
Phil Green, President & CEO, Inmagic
Rick Riccomini, Systems & Resources, Lehman Brothers
Reinhard Engels, Systems & Resources, Lehman Brothers

This session presents an overview of how the role of the corporate librarian is evolving into the author of the firm’s Intranet, moving beyond managing access. Riccomini presents a detailed case study of his role as an Intranet librarian and integral team member in publishing key information on the Intranet and expanding access to the library’s many resources.

Track M • Future Focus: Issues & Trends
This future-focused track considers Net trends and issues that we’ll be looking at as we move toward the millennium, including new models for cooperation and resource sharing, new roles for information professionals, new technologies to support our services, new financing arrangements and more. 

9:00 a.m. - 9:45 a.m.
M1—New Models for Library Cooperation: A Strategic Look at Creative Solutions to Business Imperatives
Nancy Lemon, Leader, Knowledge Resource Services, Owens-Corning

This presentation, by the manager of a virtual collection, takes a thought-provoking look at ways to create new solutions for meeting business needs for information access at reduced costs. In today’s corporate environment, the increasing emphasis is cost reduction of overhead functions through outsourcing, downsizing, or even elimination. Taking a look at non-traditional solutions for maintaining quality information services at reduced cost, Lemon discusses emerging models for librarianship of the future, including selling services both internally and externally, operating as profit centers, merging of library collections and staff to serve multiple organizations, joining new types of consortia, and specializing in contract management and negotiating for virtual library services.

10:00 a.m. - 10:45 a.m.
M2—Consortia: Wave of the Future?
Angee Baker, Director, Electronic Information Services, SOLINET

Having completed a consortia deal involving over 800 libraries, our speaker is an expert on the topic. She provides an overview of what is involved in participating in a consortium, the benefits to all types of libraries, the challenges, and the different models in place today. With lots of examples, Baker shares what she has learned about successful consortia.

11:30 a.m. - 12:15 p.m.
M3—Retooling Budgets for the E-World
Barbara G. Leonard, Director of Fiscal Planning, San Jose State University Library

As libraries move from total dependence on ownership of print materials to increased reliance on access to electronic formats, library budget and finance managers are challenged to manage the fiscal implications of electronic access. Consortia arrangements are becoming one of the ways to afford the increasing array of electronic resources. What are the impacts of consortia arrangements and how does a library find the consortium best suited fiscally for itself? These and other ways of retooling the budget in an electronic age are discussed by Leonard.

2:00 p.m. - 2:45 p.m.
M4—Disintermediation: Challenges & Opportunities for Information Professionals & Information Providers
Mark E. Estes, Director of Library Services, Holme Roberts & Owen LLP
Kay M. Todd, Senior Legal Researcher, Paul Hastings Janofsky & Walker

Technology boosterism changed what end users think they can do for themselves—and what they really can effectively do for themselves. Librarians and publishers have formed new partnerships to meet this challenge. This session, by private law firm librarians and past presidents of the American Association of Law Libraries, reviews recent initiatives by law librarians—legal publishers—and discusses opportunities for more joint projects which encourage end users of the information to pay for quality.

3:00 p.m. - 3:45 p.m.
M5—What’s Hot & New
Ulla de Stricker, President, de Stricker & Associates
Stephen Abram, Senior Director, IHS Micromedia

Veteran industry watchers for the last 20 years, our speakers take a look at what’s hot, what’s new, and what’s going to have an impact on our technology and our libraries. They speculate on potential future changes, on global trends affecting the structure of the information and information technology industries, and on what the impact will be on stakeholders: industry players, information institutions such as libraries, information professionals, and end users.

4:00 p.m. - 4:45 p.m.
M6—Tools for Scenario Planning
Marisa Urgo, Creator of Resources for the Information Manager
Mary C. Talley, Library Management Systems

Looking into the future can be scary and can be exciting. Our speaker has participated in virtual discussions of scenario planning based on Peter Schwartz’s Art of the Long View and has applied the technique to issues concerning the future of library and information services professions. She provides an overview of the scenario planning process and discusses many of the Internet’s rich primary sources of information and inspiration for the development of scenarios.

Information Today, Inc. Home Page
• Computers in Libraries '99 Home Page •