Computers in Libraries 2000 The Technology Conference for Information Age Librarians

General Conference • Wednesday, March 15th
Track ATrack BTrack CTrack DTrack E
Wednesday Evening Session

TRACK A • Infrastructure: Integrating Technologies, People & Services 
International Ballroom West
Ensuring that systems, technologies, people and services work together in a library environment is a never-ending challenge. This track addresses the issues involved with integrating new technologies and systems in the library world. The morning focuses on the long view and case studies while the afternoon describes some real world problems and solutions.
Moderated by Pamela Cibbarelli, Cibbarelli’s

9:00 a.m. - 9:45 a.m.
Session A1 • Web Strategies & Net Enabled Infrastructures
Stephen Arnold, Arnold Information Technologies
In less than ten years the Net has revolutionized the role of libraries and librarians and the organizations they support. Library automation companies are re-engineering their systems and services to underpin the new environment. Consortia are popping up everywhere. The new millennium requires flexibility, analysis of existing work processes, and an ability to evaluate and deploy different types of solutions, often in a multi-vendor environment. Arnold shares his insights and provides useful tips in determining the path forward.

10:00 a.m. - 10:45 a.m.
Session A2 • The Role of Library Automation in Creating Digital Libraries
Vinod Chachra, President, VTLS
Elizabeth Roderick, The Library of Virginia
LeRoy Strohl and Robert Grattan, Mary Washington College
Libraries planning automation today are looking for an integrated solution that helps manage their traditional materials like books, journals and maps; allows the creation and delivery of their newly digitized local content; and provides global access to content of interest to their users. These new solutions are based on three technologies — Z39.50, digitization and Unicode. Our speakers discuss these topics from three different viewpoints — a library involved in a large digitization program, a library involved in installing a Z39.50 based system for access and a library vendor developing and delivering these systems.

10:45 a.m. - 11:30 a.m.
Coffee Break—A Chance to Visit the Exhibits

11:30 a.m. - 12:15 p.m.
Session A3 • When World’s Collide! Linking Technology for Information, Document, Records, & Knowledge Management
Barbara Spiegelman, Westinghouse
Robert Workman, Partner, Information Management, Bristish Nuclear Fuels plc
This session presents real-world experiences of librarians who are leveraging technology in their efforts to link information, document, records, and knowledge management in their organizations. They share their experiences, strategies, and insights as well as their speculations regarding the challenges and opportunities for our profession in this arena.

12:15 p.m. - 2:00 p.m.
Lunch Break—A Chance to Visit the Exhibits

2:00 p.m. - 2:45 p.m.
Session A4 • Building Blocks for Encoded Text
Ed Summers, Old Dominion University Library
William Fietzer, University of Minnesota
The release of the Encoded Archival Description 1.0 in August 1998 has made a powerful new tool available to libraries and archives to assist in managing and providing intellectual access to their archival collections. EAD 1.0 is an SGML/XML application that allows archival finding aids to be “marked up” in a meaningful way so that computers can effectively search and manipulate them. The first presentation introduces the EAD standard, and describes how Old Dominion University created a Web-searchable archival database using the Perl programming language (specifically the XML Parser Perl Module) in conjunction with the freely available relational database system MySQL. The second speaker focuses on digitally encoded texts marked up in TEI (Text Encoding Initiative) that are used for research and study over the Internet and in the classroom. This initiative goes beyond marking up texts to be read on the Internet and encodes its texts at a conceptual and interpretive level to facilitate thought, study, and research by students and faculty. Hear their experiences and share the lessons they learned.

3:00 p.m. - 3:45 p.m.
Session A5 • NAS and SAN: Implications for Library Use
Byron C. Mayes, Head, Library Systems and Technology, Temple University Libraries
Two new buzzwords: Network-Attached Storage (NAS) devices are storage drives — hard disks, CD towers, & possibly tape drives — that connect directly to an existing network infrastructure, and are accessible without the need for a server. The Storage Area Network (SAN), a high-speed subnetwork of storage devices shared by multiple servers and clients, consists of several NAS devices optimally capable of communicating with each other. NAS and SAN devices — with their multi-NOS functionality, simple platform-independent management options, and minimal points of failure — offer libraries an alternative to the traditional file-server paradigm for data storage and retrieval. Properly implemented, they can also offer long-term savings over traditional methods. This session provides an overview of the technologies and suggests possible applications of their use in libraries and information centers.

3:45 p.m. - 4:15 p.m.
Coffee Break—A Chance to Visit the Exhibits

4:15 p.m. - 5:00 p.m.
Session A6 • Ciao: Architecture for Managing Customer Information
Kevin Broun, Systems Librarian, NIST Office of Information Services
This session provides a case study of developing an infrastrtucture to manage information about the users of products and services, and to deliver more customized services to those users.
The “Ciao” (Current Information and Awareness Online) architecture encompasses a central database that maintains general information about users and provides a modular structure to easily add or change services for which we want to offer profiling and customization to our users. For example, employees receiving the TechniCalendar can choose print or electronic format, which sections to receive, whether to filter by keywords, how frequently updates should be delivered, and whether full text or brief formats are sent.

TRACK B • E-Resources International Ballroom East 
E-Resources? So many of our resources are electronic: e-journals and e-books or e-media purchased via e-commerce, managed electronically and accessed by patrons we connect with only through cables and phone lines. Today's sessions range from a compelling look at where this electronic environment is headed, to case studies of how libraries are capitalizing upon its incredible potential. If you’ve wondered how libraries are handling e-books, e-reserves, e-circulation or e-curriculum, this is the track for you.
Moderated by Nancy Melin Nelson, College Librarian, East Georgia College

9:00 a.m. - 9:45 a.m.
Session B1 • E-Resources: Beyond the State of the Art
Richard R. Rowe, Chairman and CEO, RoweCom
This thought-provoking session from a visionary thinker starts the day by discussing the technologies that are driving electronic collections and electronic commerce in libraries. It looks at where these technologies are headed and the impact on the information industry, libraries and librarians.

10:00 a.m. - 10:45 a.m.
Session B2 • Juggling Electronic Resources
Delphine Hamilton, Coordinator of Library Information Systems, Slippery Rock University
Lynn Hoffmann, Electronic Resources Librarian, Slippery Rock University
Managing electronic resources is more than just signing a vendor license and creating a link on your home page. On a daily basis you will be faced with problems and questions that will have to be addressed in order to provide effective access. What do you do at 8:00 PM during finals week when the system goes down? Do you accommodate the remote user? How do you begin to evaluate all of those databases? Do your patrons know what you have? This session will provide a sampling of how one university, over the course of five years, has responded to these and other questions. It can provide a starting point for discussion of what it means to efficiently manage electronic resources.

10:45 a.m. - 11:30 a.m.
Coffee Break—A Chance to Visit the Exhibits

11:30 a.m. - 12:15 p.m.
Session B3 • Extending Access and Managing Metadata: Digital Possibilities
Pamela Sawallis, Associate University Librarian, Library Services, Florida Gulf Coast University
Georgia Allen, Coordinator, Library Computer Systems, Florida Gulf Coast University
Electronic resources are changing the way libraries deal with patrons and with content resources. Most libraries use the Internet in many of the expected ways, to provide access to online catalogs, electronic request forms, subject pages, and electronic databases. Fewer libraries have exploited the opportunity to go beyond these basic Web functions. Manageable technological upgrades combined with the Web can provide significant improvement in collections and circulation and in InterLibrary Loan by extending access and by collecting and managing metadata. Florida Gulf Coast University Library, by adding a scanner, some storage memory, and an appropriate interface (Tango), scans and stores such materials and provides links to access them —including user verification. This not only provides extended access for the clients, but it eliminates the continuing staff intervention after the initial processing and saves shelf space. This treatment could be appropriate for InterLibrary Loan, collection development and various kinds of special collections, such as course reserves, manuscripts, and local documents.

12:15 p.m. - 2:00 p.m.
Lunch Break—A Chance to Visit the Exhibits

2:00 p.m. - 2:45 p.m.
Session B4 • E-Journals & Acquisitions
Jennifer Weintraub, Electronic Services and Reference Librarian, Columbia University
Karen Reichardt, Systems/Technical Services Librarian, Daniel Library, The Citadel
There are new methods of identifying and accessing electronic journals in the library, and new ways of managing this process. Jennifer looks at how information visualization, personalization of electronic resources, and new methods of description can provide quicker and more efficient identification of relevant journals. Karen then discusses how The Citadel’s library created and uses a Microsoft Access® database to bring together journal access and format information from many sources — local, vendor, and the Web — to enable the library to see all of the options, and their costs, together in one place.

3:00 p.m. - 3:45 p.m.
Session B5 • Creating E-Resources: Building an Electronic Curriculum in Anatomy
Ewa Soliz, M.S., M.A., Director, Curriculum Design Studio, Office of Scholarly Resources, Columbia University Health Sciences
The Curriculum Design Studio is a multi-talented unit that draws together experience and expertise from librarians, basic science faculty, physicians, computer scientists, cognitive scientists, and multimedia developers. The purpose is to create a teaching and learning environment in the Health Sciences that is enhanced with network-based tools and resources. Some innovative projects have involved the use, within one image, of multiple layers of information — illustrations overlaid on photographs, 2D images made into 3D animations, etc. This talk will discuss the development of multimedia resources that are made up of mixed or fused media, their use and re-use, the database underpinning the knowledge environment that allows for maximum flexibility in accessing information in unique and unplanned ways.

3:45 p.m. - 4:15 p.m.
Coffee Break—A Chance to Visit the Exhibits

4:15 p.m. - 5:00 p.m.
Session B6 • Specialized E-Issues: E-Links and E-Reserves
Terry W. Brandsma, Information Technology Librarian, The University of North Carolina at Greensboro
Richard E. Sapon-White, Catalog Librarian, & May Chau, The Valley Library, Oregon State University
The CAMEL (Collection and Management of Electronic Links) Project at Oregon State University created an Internet resource management tool for use with metadata. The project successfully created a Web-based form for collecting Web site information and subsequently added this information to both the CAMEL database and the library’s online catalog. Additional project benefits included fostering cooperation between reference and cataloging staff and providing experience in cataloging Web-based resources. The University of North Carolina at Greensboro has developed a solution for e-reserves. Through an item level Web link (856 field) in their Online Catalog (DRAWeb2) and a few simple scripts to handle authentication, UNCG students and faculty can now access scanned reserve documents at any computer with a Web browser and the Adobe Reader plug-in. From software selection to scanning procedures, from server configuration to authentication scripts, see how they do it using their Online Catalog, Internet Information Server, and WindowsNT.

TRACK C • Learning: Training & Instruction Jefferson Room
Don’t you want to sing, “Stop the Web and let me off!” sometimes? It just keeps growing and changing and evolving. New technologies are introduced every month. New versions of software appear weekly. More and more content gets added every day. How are we supposed to keep up? Who’s going to train the staff? Who’s going to instruct students and patrons? The Learning Track is here with answers, advice, tips and techniques. We’ll take into account using the Web as a work tool, as well as for a medium of delivering traditional services. This track looks at training and instruction in various settings, and it touches on many aspects related to education and learning. And with Techman, D. Scott Brandt of Purdue, moderating, there’s always merriment and the possibility of a very lively debate!
Organized and moderated by D. Scott Brandt, Technology Training Librarian, Purdue University Libraries

9:00 a.m. - 9:45 a.m.
Session C1 • Virtual Instruction—Tutorials & Literacy
Erica Lilly, Biological Sciences Librarian, Kent State
Karen Hartman, Mary Washington College
We start the day off with the equivalent of a nice big bowl of oatmeal—a hearty breakfast that sticks to your ribs! Instruction is at the center of our learning track, and we serve up two big scoops of insight into building and implementing programs. We look at a description of a “library tutor” initiative to create just-in-time instructional modules, then listen to the adventures of librarians who are trying to meet the challenge of incorporating the needs of off-campus library users on a regional level.

10:00 a.m. - 10:45 a.m.
Session C2 • Networked Teaching —What to Teach and How
Regina Fisher Raboin, Reference Librarian, Tisch Library, Tufts University
Ernest Ackermann & Karen Hartman, Mary Washington College
Teaching others to work and study in a networked environment is no easy feat. Here we look at content as well as approaches. We start with a case study teaching research skills and information literacy in biology using the Internet and Web resources. Then we move on to doing it well (and quickly!) with an approach to teaching the “essential Web” in 50 minutes.

10:45 a.m. - 11:30 a.m.
Coffee Break—A Chance to Visit the Exhibits

11:30 a.m. - 12:15 p.m.
Session C3 • How to Do It on the Web
Michael Sauers, Internet Trainer, Bibliographical Center for Research (BCR)
Laura Cohen, University of Albany Libraries
This conference prides itself on providing practical applications, and so we present a “how-to” session for your learning enjoyment. First will be a look at how the Internet can be used as a reference tool, covering both resource evaluation and reference strategy. Second, will be a look at how to teach searching in an environment that is constantly mutating.

12:15 p.m. - 2:00 p.m.
Lunch Break—A Chance to Visit the Exhibits

2:00 p.m. - 2:45 p.m.
Session C4 • Staff Training —Mastering a Program
Michael Stephens, St. Joseph’s County Public Library
Ron Andrews, Asst. Automation Coordinator, Forsyth County Public Library
Always a concern, where do you go to get insight into staff training? Where else, but right here! We have the foresight to provide the insights that are out of sight! (But seriously folks the content’s much better than the jokes….) Take a peek inside the planning and developing of a staff training program, as well as a look at a “master trainers program.”

3:00 p.m. - 3:45 p.m.
Session C5 • Virtual End User Training — Online and Hands-on
Judy Sherman, Manager, Health Information, The California Endowment
Barbara Herzog & Carole Myles, SilverPlatter Information
Gretchen Leslie, Intel Corporation
Once we’ve focused on staff, we need to pay attention to end users. Net savvy and with itchy mouse fingers, they’re eagerly awaiting some help! How do we reach them? Two novel approaches are shown here—one with hands-on end-user training without access to a training lab, and the other with the creation of Internet-based training modules for knowledge workers.

3:45 p.m. - 4:15 p.m.
Coffee Break—A Chance to Visit the Exhibits

4:15 p.m. - 5:00 p.m
Session C6 • Online Learning Communities
Darryl Pieber & Leslie Fournier, NODE Learning Technologies
James E. Bradley, Systems Analyst, U.S. Army Training & Doctrine Command
We wrap up the day with a look at community. What’s your position on learning in a virtual environment? Our presenters discuss creating a virtual learning community, and describe how and why libraries as a community can take a position on distance learning.

TRACK D • Best Practices from National Leaders Lincoln Room
National libraries are leading the country in virtualization and information technology strategies to better serve their huge and diverse client base. This half-day track highlights the latest efforts of the National Library of Medicine, National Agricultural Library, and the Library of Congress. Information professionals and senior managers from these institutions will discuss and demonstrate the progress to date as well as future technology plans. These national libraries and service providers with their immense collections and resources are models that interact with a wide range of libraries and information centers on a worldwide basis.
Organized and moderated by Julia Peterson, Library, Information & Knowledge Management Consulting

9:00 a.m. - 9:45 a.m.
Session D1 • National Library of Medicine
Kent Smith, Deputy Director, National Library of Medicine
Barbara Rapp, Program Manager, National Center for Biotechnology Information, National Library of Medicine
Eve-Marie LaCroix, Director of Public Services, National Library of Medicine
Joe Hutchins, Chief, Systems Development, National Library of Medicine
The journey from Index Medicus (1879) to Medline in 1971 on value added networks, to PC-based Grateful Med to access Medline, to WWW access to Internet Grateful Med and PubMed — and finally to the recent introduction of an exciting product for the general public, MedlinePlus, has been an interesting one. The NLM has during the past 4 years undergone a major reinvention of its information systems. This session focuses on key strategies for serving diverse client groups and lessons learned along the way.

10:00 a.m. - 10:45 a.m.
Session D2 • National Agricultural Library
Melaine A. Gardner, AgNIC Coordinator, National Agricultural Library
Barbara Hutchinson, Arid Lands Information Center, University of Arizona
Janet McCue, Mann Library, Cornell University
The Agricultural Network Information Center (AgNIC) has faced many challenges over the last four years. Creating a new model, defining a different paradigm, and having nearly two dozen partners working together to create an Internet-based system of quality agricultural resources has taken persistence and vision. This solid, agreed upon vision for the system keeps the partners working together as a team on content and technology. This presentation, including AgNIC partners, shares the strategies and experiences of dealing with the major challenges to AgNIC administration, project management, developing new technologies, gaining consensus, and AgNIC’s future.

10:45 a.m. - 11:30 a.m.
Coffee Break—A Chance to Visit the Exhibits

11:30 a.m. - 12:15 p.m.
Session D3 • Library of Congress
Martha B. Anderson, Collections Production Coordinator National Digital Library Program, Library of Congress
Erik Delfino, Assistant Coordinator for Integrated Library Systems Implementation, ILS Program Office, Library of Congress
This session highlights two important information technologies being implemented at the Library of Congress. The American Memory project, the conversion of historical materials from physical objects to digital format, focuses on the issues surrounding selection, care and handling of originals, conversion methodologies and resources, and presentation on the Web. The second technology initiative is the implementation of the Integrated Library System and included here are lessons learned in the planning and implementation stages, the current status, and future of this immense project at the nation’s largest library.

TRACK E • The Library of the Future: Relevance or Obsolescence Lincoln Room
Technology implemented simply to automate manual processes will not retain the interest of or use by today’s e-savvy users. In addition to core automation, libraries require tools that increase client/patron empowerment and provide personalized services that target the needs and expectations of a broader audience, who, with the emergence of the Web, may view the library as an outdated intermediary. This half day track looks at this issue using real time examples.

2:00 p.m. - 3:45 p.m.
Session E1 • The Library of the Future & the World Network
Allen Paschal, President, The Gale Group
Herb Elish, Pittsburgh Carnegie Library System
Jo Bryant, CEO & City Librarian, Toronto Public Library
Today, libraries are challenged by the need to balance their investments between print resources and electronic services. Down the road, the challenge may be even more dramatic: how to stay relevant in a totally wired world? Indeed, what will happen when bandwidth is virtually free and PCs (or their future equivalent) are as ubiquitous as telephones and televisions are today? Why go to a public library when virtually everyone everywhere has access to the Web from their living room Web TV or the office desktop? Join this panel of senior library executives from across North America as they tackle this perplexing subject.

3:45 p.m. - 4:15 p.m.
Coffee Break—A Chance to Visit the Exhibits

4:15 p.m. - 5:00 p.m
Session E2 • E-Services: Beyond Automation
Scott Wheelhouse, VP Product Management, Ameritech Library Services
Expanding the scope and availability of e-services that libraries deliver to patrons is essential to prevent the disintermediation of libraries in the information transfer chain. Today, Internet delivery ranges from Web pages to virtual private networks and voice over IP. Online content managers are finding that metadata isn’t sufficient with the emergence of e-books and digital collections. Personalization includes combining persistent data with data mining and agents to get to information that “fits” the user’s needs. Ubiquitous access is becoming standard as bandwidth grows and we move into wireless networking. This session uses case studies and examples to explore the tools and types of e-services that can increase client/patron empowerment and provide personalized services that target the needs and expectations of a broader audience, who, with the emergence of the Web, may view the library as an outdated intermediary. The structure that librarians provide to information, combined with the use of internet technologies, to deliver e-services, increases the value of libraries in a community as an information hub.

Wednesday Evening Session
Jefferson Room

7:30 p.m. - 9:00 p.m.
Technology & Knowledge Forum: A Look at Dead & Emerging Technologies
Since we are now firmly in the knowledge age, and organizations and communities are striving to become learning organizations and centers, librarians are even more critical to the transfer of knowledge in these learning environments. Our popular “dead technology” session focuses this year on those technologies that will, and will not, allow us to transfer knowledge to our clients in easy, cost-effective, and relevant ways. This session features Computers in Libraries experts, pioneers, and practitioners. It is free and open to all registrants, exhibitors, and exhibit visitors. Come and hear our panels’ predictions of future-challenged technologies as they praise and condemn available and emerging technologies.

D. Scott Brandt, Purdue University

Stephen Abram, IHS Micromedia Limited
Ulla de Stricker, de Stricker & Associates
Rebecca Jones, Dysart & Jones Associates 
Walt Howe, Delphi Internet Services, Inc.
Richard Hulser, IBM Corporation
Greg Notess, Montana State University
Marshall Breeding, Vanderbilt University

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